At a Glance
- Tasks: Lead a team to deliver exceptional support services and ensure compliance with standards.
- Company: Eden Futures, a leader in inclusive support for individuals with complex needs.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a company committed to safeguarding and inclusive employment.
- Why this job: Make a real difference in people's lives while growing your leadership skills.
- Qualifications: Experience in supported living, strong leadership, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
As a Senior Services Manager, you will play a key role in working closely with the Area Manager to drive service excellence and performance.
You will ensure that we are responsive to those we support in a caring and safe environment, whilst ensuring we are meeting legislative obligations and compliance standards.
Responsibilities
- Managing Service Delivery & Quality: ensure day to day service provision fully complies with the Eden philosophy, values, policies and procedures and with local and national legislation, regulations and research; ensure services meet requirements of CQC registration.
- Service Development: continually seek new opportunities for growth and development of services while protecting and safeguarding the company’s values and culture.
- People Management & Leadership: provide clear management and support to the local team to ensure the highest quality of service is delivered; supervise, appraise, train and develop staff and hold them accountable for meeting expectations.
- Collaborative
Working: lead the team in promoting an environment of collaborative working with other departments and agencies, both across the company and within the wider multi‑disciplinary team.
- Professional
Development: continually develop as a professional, keep skills updated, stay abreast of new ideas and sector changes and lead the company within your area of expertise.
- Delivering
- Positive
Outcomes: assess and manage risks associated with developing services, promote growth and support colleagues in monitoring and managing KPI data such as employee retention, sickness absence and void fill.
Qualifications and Attributes
- Previous experience in a supported living or residential service.
- Familiarity with CQC standards.
- A strong leader who leads by example and can work effectively in a fast‑paced, demanding role.
- A level 3 Health and Social Care qualification or relevant career experience.
- Experience of line management and leading teams in the sector.
- Caring and compassionate with a genuine passion for helping service users realise independence.
- Ability to remain positive and influence the well‑being of others during challenging days.
- About Eden Futures
Eden Futures delivers exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
We place a strong commitment to safeguarding, culture and inclusive employment, and we are proud supporters of the Investors in People Platinum accreditation.
We are an inclusive employer and ensure all staff are vetted, selected, trained and supervised fairly and to a high standard to provide safe and compassionate care.
Legal and Compliance
All roles that require contact with service users are exempt from the Rehabilitation of Offenders Act 1974.
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Services Manager in Newark on Trent employer: Eden Futures
Eden Futures is an exceptional employer that prioritises the well-being and growth of its staff while making a meaningful impact in the lives of individuals with learning disabilities and complex needs. With a supportive work culture that values compassion and a commitment to continuous learning, employees are encouraged to develop their skills and advance their careers. Located in a community-focused environment, Eden Futures offers competitive compensation, including a referral bonus scheme, making it a rewarding place to work for those seeking a fulfilling career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Services Manager in Newark on Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Eden Futures.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Eden Futures!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Eden Futures, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Eden Futures or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Services Manager in Newark on Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Eden Futures:Before hitting send, make sure to tailor your application specifically to Eden Futures! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Eden Futures
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
