At a Glance
- Tasks: Lead a team to provide exceptional support for individuals with disabilities.
- Company: Join Eden Futures, a Platinum accredited organisation focused on empowering lives.
- Benefits: Enjoy a competitive salary, generous holiday, and continuous learning opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in health and social care, with strong supervisory skills.
- Other info: Be part of a supportive culture where every voice matters.
The predicted salary is between 30000 - 37000 £ per year.
We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.
We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Newark. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.
Successful candidates will be required to have an Enhanced DBS check prior to commencing employment. Please note: Eden Futures are unable to offer sponsorship for this position.
Benefits Include:
- Basic salary of £33,250
- Take your Birthday off plus 25 days holiday
- Free DBS Check
- Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
- Opportunities to develop through Eden's Aspire programmes such as our Leadership Development Programme
- Health Cash Back and Pension Scheme
- Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
- Enhanced pay for maternity or paternity leave
- Blue Light Discount Scheme
- Eligibility for COSTCO membership
Main Responsibility:
- Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
- Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
- Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
- Work in conjunction with the training team to ensure all staff receive the correct training
- In conjunction with the management team, recruit and select new staff taking an active part in the interview process
- Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
- Attend interviews for potential new packages of care and support as required with the senior management team
- Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
- Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
- Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
- Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
- Always promote a professional image of the service and the Company.
- Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG's etc.
- Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
- Ensure effective partnership working with external training and provider/agencies (i.e. NAS, SaLT and psychology services)
The Ideal Candidate:
- Strong supervisory skills with the ability to support and develop a team
- Be qualified to a minimum standard of Level 2 in Health and Social Care
- Ideally you will have previous experience in a Supported Living or Residential service
- Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
- Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
- Ability to work effectively in a fast paced, demanding role
About the Company:
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.
Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.
Our purpose is our people, our culture is Platinum. Eden Futures has been awarded Platinum accreditation by Investors in People - the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance - they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:
- Leadership is people-centric and values-driven
- Learning and development are embedded in everyday work
- Engagement is measured, acted on, and constantly improved
- Values are not just written - they’re lived
- Innovation, inclusion, and giving back are part of the culture
At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.
Service Manager - Specialist Supported Living in London employer: Eden Futures
Contact Detail:
Eden Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Specialist Supported Living in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Eden Futures and their values. Understand their approach to supported living and think of examples from your experience that align with their mission. This will show you’re genuinely interested!
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your supervisory skills and how you’ve supported teams in the past. The more you practice, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your applications and any updates directly from there.
We think you need these skills to ace Service Manager - Specialist Supported Living in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in supported living and how it aligns with our mission at Eden Futures. We want to see how you can contribute to our values and culture!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so don’t forget to emphasise your supervisory skills. Share examples of how you've successfully managed teams or projects in the past. We love to see candidates who can inspire and develop others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in our line of work!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team at Eden Futures!
How to prepare for a job interview at Eden Futures
✨Know Your Stuff
Before the interview, make sure you understand Eden Futures' mission and values. Familiarise yourself with their approach to supported living and how they empower service users. This will help you align your answers with what they stand for.
✨Showcase Your Experience
Be ready to discuss your previous experience in health and social care, especially working with adults with learning disabilities or mental health conditions. Prepare specific examples that highlight your supervisory skills and how you've developed a team in the past.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Think about asking how they measure success in the service manager role.
✨Demonstrate Your Leadership Style
Eden Futures values strong leadership. Be prepared to discuss your leadership style and how you would support and develop your team. Share examples of how you've led teams in the past and how you plan to foster a positive working environment.