Internal Trainer

Job Introduction

To develop courses/materials and to deliver training to staff in all aspects of their role, working with Eden Futures core values, legislative and the requirements of the Care Quality Commission.

To promote the fantastic learning and development opportunities staff can access as part of Eden Futures and encourage all staff to participate in their own learning and development. This will involve training staff at all levels as required in all areas where it is needed, including required learning and role‑specific training.

To complete the necessary administration as required to comply with CQC outcomes and legislation.

This role is based on 37.5 hours per week and attracts a car allowance, so travel to our sites across the North of England and Midlands is required.

Successful candidates will be required to have a Standard DBS check prior to commencing employment

Main Responsibility

• Complete all administrative duties as directed by Lead Trainer
• Issue employees with course material and mark as required
• Working with operational leads design and update course content including visual aids, to ensure it is relevant, up to date, it meets the legislative and compliance requirements, is focused on the different needs across our service areas and achieves training outcomes
• Carry out observations as part of peer reviews with trainers
• Be responsible for your travelling time, allowing adequate time with a built in contingency time when travelling to sites
• Support learners if extra support is needed (e.g. Dyslexia)
• Greeting staff members in a courteous manner and providing refreshments/hospitality as needed
• Be responsible for the Health & Safety of learners on any training
• Review and Risk assess suitability of rooms for training purposes
• Adherence to code of conduct and managing the classroom (timekeeping, organised ready for each session -ready for the attendees)
• Ensuring all resources and equipment is available and functional
• Ensuring that the venues are equipped and clean and tidy following each session-reporting any issues
• Completing other duties as determined by the Lead Trainer within the general scope of the role
• Achieve and maintain Eden Futures performance standards for a trainer
• Deliver training to new and existing staff in face to face required learning subjects, as required, at any of our locations across the UK. Training could include but is not limited to:
• Bespoke / Specific training
• Moving & Handling Theory
• Moving & Handling Practical
• Hoisting / Wheelchair training
• Health & Safety
• Induction trainingMaybo
• PBS
• Any other courses required

The Ideal Candidate

• Experience and Skills required:
• Strong communication and interpersonal skills
• Strong in the use of Excel to support both reporting as well as daily tasks
• Confident in other Microsoft Office packages e.g. PowerPoint, Outlook and Word.
• Prior experience of teaching/training, ideally in a care or supported living setting
• Ability to manage own workload and meet deadlines
• Ability to work under pressure and be flexible to the demands of the organisation
• Ability to prioritise and manage your own workload amid conflicting demands and busy working periods
• Ability to exercise discretion in dealing with confidential or sensitive matters
• Can work collaboratively with internal and external stakeholders
• Have high standards of quality
• Are methodical, organised and have keen attention to detail
• Hold a Train the Trainer qualification or equivalent (Desirable)

Professional Development

• To attend any training deemed as necessary in order to effectively fulfil the role.
• To undertake qualifications if necessary or appropriate to meet the needs of the organisation
• To monitor own development and keep personal training records up to date

• Values and Behaviours
• Act professionally and positively, acting as a brand ambassador both in terms of delivery of courses and partnership working with operational teams and the wider organisation
• Encourage open and honest dialogue with staff undertaking learning and development
• Respond to questions and queries with a professional attitude, signposting questions outside of your remit to the appropriate individual
• Provide fair and consistent feedback through structured supervisions, 1-1 and development reviews and discuss and update your line manager
• Act on and respond to evaluation and constructive feedback in a positive and professional capacity
• Identify areas for personal training / development and to open to accept new challenges
• Challenge behaviours that do not align with company values and be brave when making decisions and providing professional feedback
• Promote and support culture of learning & development for all
• Liaise with other departments within Eden to establish positive, professional and robust working relationships, ensuring the training department seek to maintain good communication.
• Work with Eden Futures policies and procedures at all times
• Work with Learning & development department policies and procedures at all times

About The Company

At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. It’s a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with vulnerable adults.