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- Tasks: Manage billing, resolve queries, and collect cash efficiently.
- Company: Join Eden Futures, a dynamic healthcare support service for individuals with complex needs.
- Benefits: Enjoy flexible working with 3 days in the office and 2 days remote.
- Why this job: Be part of a fast-growing company making a real difference in people's lives.
- Qualifications: 2 years experience in sales ledger or credit control; strong attention to detail required.
- Other info: Opportunities for professional development and training available.
The predicted salary is between 28800 - 43200 £ per year.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.
Department: Finance
Location: Newark Head Office 3 days a week, 2 days Working From Home
This is an exciting opportunity for the right person to join an ambitious, fast-growing Private Equity-backed business operating in the healthcare sector. You will be responsible for maintaining ledgers within the Sales Ledger and Credit Control Team where your key focus areas will be accurate billing, query resolution, and effective cash collection within the company policies, SLAs and KPIs.
Main Responsibilities:
- Produce accurate billing in line with business and customer requirements, within agreed SLAs.
- Customer account maintenance, including but not limited to the management of starters, leavers and changes.
- Maintaining up to date records in both accounting software and excel files.
- Producing or contributing to reports for billing and credit control activities on a regular and ad-hoc basis.
- Arranging, coordinating and leading regular meetings with internal and external stakeholders, including provision of agenda and meeting minutes with assigned actions.
- Actively review, control and reduce debt levels for your ledgers within agreed SLAs and KPIs.
- Allocation of cash receipts and reconciliation of customer accounts.
- Collection of outstanding balances in line with payment due date, manage timely refunds where applicable.
- Responsible for understanding and resolving complex debt related queries at source; with an aim to conclude and put forward recommendations to avoid repeat instances.
- Actioning items in specified mailboxes in a timely manner.
- Maintain good communication and relationships with internal and external stakeholders.
- To carry out any other duties that are deemed to be within your capabilities and that help the company forward objectives and goals.
The Ideal Candidate:
- Minimum of 2 years experience in sales ledger/billing/credit control.
- A drive and passion for accuracy, reconciliation and effective collections.
- A keen eye for detail, analysis and problem solving.
- Excel (working at an intermediate level).
- Experience in Sage 200 would be advantageous.
- A collaborative approach and a drive to help the business grow.
Professional Development:
- Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes within your area of expertise.
- Be willing to undertake further training or development seeking to enhance your knowledge and skills – including company Mandatory training.
- Participate fully in regular supervisions, 1:1s and personal reviews whilst being proactive in seeking new opportunities to develop.
Billing and Credit Controller employer: Eden Futures
Contact Detail:
Eden Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing and Credit Controller
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially in relation to billing and credit control. Understanding the specific challenges and regulations in this field can give you an edge during interviews.
✨Tip Number 2
Brush up on your Excel skills, particularly intermediate functions that are commonly used in financial reporting. Being able to demonstrate your proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with sales ledger and credit control in detail. Be ready to share specific examples of how you've successfully managed billing processes or resolved complex queries in previous roles.
✨Tip Number 4
Network with professionals in the finance and healthcare sectors. Engaging with others in similar roles can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Billing and Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales ledger, billing, and credit control. Emphasise your accuracy, attention to detail, and any specific achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the healthcare sector. Mention your experience with Sage 200 if applicable, and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your intermediate Excel skills and any experience you have with cash collection and debt resolution. Use specific examples to demonstrate your problem-solving abilities.
Show Enthusiasm for Professional Development: Express your willingness to undertake further training and development in your application. Mention any past experiences where you proactively sought to enhance your skills or knowledge in finance or credit control.
How to prepare for a job interview at Eden Futures
✨Showcase Your Experience
Make sure to highlight your previous experience in sales ledger, billing, or credit control. Be prepared to discuss specific examples of how you've successfully managed ledgers and resolved queries in the past.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be ready to explain how you ensure precision in your work. You might want to share techniques you use for double-checking your billing and reconciliation processes.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding complex debt-related queries. Think of scenarios where you successfully resolved issues and be ready to walk the interviewer through your thought process.
✨Familiarise Yourself with Relevant Software
If you have experience with Sage 200 or similar accounting software, make sure to mention it. If not, consider brushing up on Excel skills, as they are crucial for this position, and be prepared to discuss how you use these tools effectively.
