At a Glance
- Tasks: Lead a team to deliver exceptional support services for individuals with complex needs.
- Company: Join Eden Futures, a Platinum accredited organisation committed to people and culture.
- Benefits: Enjoy 25 days annual leave, health benefits, and a £500 referral bonus.
- Other info: Dynamic work environment with opportunities for professional development and recognition.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: Experience in supported living, strong leadership skills, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. Every role within Eden Futures is rooted in safeguarding and a commitment to the people we support. At the heart of this role is the responsibility to ensure service users are safe, respected, and protected from harm, while being supported to live meaningful, fulfilled lives in line with their wishes and choices. Safeguarding is our proactive, everyday practice. You will be expected to remain vigilant, professionally curious, and responsive, always acting in the best interests of the individuals we support. Alongside this, you will live our company values, recognising that how we work is just as important as what we do.
As a Senior Services Manager, you will play a key role in working closely with the Area Manager to drive service excellence and performance. You will ensure that we are responsive to those we support in a caring and safe environment, whilst ensuring we are meeting legislative obligations and compliance standards.
Main Responsibility:
- Managing Service Delivery & Quality: To ensure the day to day service provision fully complies with the Eden philosophy, values, policies and procedures whilst also fully complying with local and national legislation, regulations and research. Ensuring services meet the requirements of CQC registration.
- Service Development: Continually seek out new opportunities for growth and development of the services whilst protecting and safeguarding the Company’s values and culture.
- People Management & Leadership: Provide clear management and support to the local team in order to ensure the highest quality of service is delivered.
- Collaborative Working: Lead the team in promoting an environment of collaborative working with other departments and agencies, both across the Company and within the wider Multi-Disciplinary Team.
- Professional Development: Aspire to continually develop as a professional, ensuring skills are updated, keeping abreast of new ideas and sector changes and lead the Company within your area of expertise.
- Leading Services: Leading those you manage through supervision, appraisals, training and continuous development. Holding those you manage accountable by understanding the expectations of all roles within the service, ensuring the support and resources are provided.
- Delivering Positive Outcomes: Assessing and managing the risks associated with developing services whilst promoting growth. Supporting colleagues in monitoring and managing KPI data e.g. employee retention, sickness absence levels and void fill.
The Ideal Candidate:
- Ideally you will have previous experience in a Supported Living or Residential service.
- Familiar with CQC standards.
- Ability to work effectively in a fast paced, demanding role.
- A strong leader who can lead by example.
- A level 3 Health and Social Care qualification or relevant career experience.
- Experience of line management and leading teams in our sector.
- Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible.
- Ability to remain positive when there are challenging days.
About the Company:
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives. Our purpose is our people, our culture is Platinum! Eden Futures has been awarded Platinum accreditation by Investors in People – the highest level of recognition an organisation can achieve.
Contract Details: Permanent, Full Time 37.5 hours
Closing Date: 31 July, 2026
Department: Operations / Care Support
Operational Area: Derby & S Yorks
Location: Working across Rotherham and Worksop, United Kingdom
Senior Services Manager in Worksop employer: Eden Futures Group
Eden Futures Group is an exceptional employer that prioritises the values of compassion and support, making it a rewarding place to work for those passionate about helping others. With a strong focus on employee growth and development, we offer comprehensive training and opportunities for advancement within a collaborative and inclusive work culture. Located in Stoke-on-Trent, our team enjoys the unique advantage of working closely with the community, fostering meaningful relationships while making a positive impact on the lives of adults with learning disabilities and complex needs.
