At a Glance
- Tasks: Lead a team to provide exceptional support for individuals with learning disabilities and mental health needs.
- Company: Join Eden Futures, a Platinum accredited organisation dedicated to empowering people.
- Benefits: Enjoy 25 days annual leave, birthday off, and professional development opportunities.
- Other info: Dynamic work environment with a strong focus on safeguarding and personal growth.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: Level 3 Health and Social Care qualification or relevant experience required.
The predicted salary is between 32800 - 32800 £ per year.
We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. Every role within Eden Futures is rooted in safeguarding and a commitment to the people we support. At the heart of this role is the responsibility to ensure service users are safe, respected, and protected from harm, while being supported to live meaningful, fulfilled lives in line with their wishes and choices.
Safeguarding is our proactive, everyday practice. You will be expected to remain vigilant, professionally curious, and responsive, always acting in the best interests of the individuals we support. Alongside this, you will live our company values, recognising that how we work is just as important as what we do.
As a Service Manager, you will have line management responsibility for Support Workers, leading your service effectively and ensuring that we are responsive to those we support in a caring and safe environment whilst ensuring we are meeting legislative obligations and compliance standards.
You will receive 25 days annual leave plus Bank holidays. Plus, non-contractual benefits like take your birthday off work, Group Income Protection if you become unwell, death in service benefit that looks after your loved ones, and access to Westfield Health.
Main Responsibilities:
- Leading Services: Creating an environment in which others have the confidence and opportunity to develop.
- Shaping Services: Gathering information that enables evidence-based challenges to systems and processes, with the aim of identifying opportunities for service improvements.
- Delivering Positive Outcomes: Integrating the expectations of a broad range of stakeholders to develop a coherent, joined up and sustainable strategy which supports the delivery of quality services.
- Partnership Working: Working in partnership with people who use our services, their families and representatives, health and social care and other professionals and colleagues to deliver and improve services.
- Continuing Personal Development: Actively seeking opportunities and challenges for personal learning and development.
The Ideal Candidate:
- A level 3 Health and Social Care qualification or relevant career experience.
- Experience of line management and leading teams in our sector.
- Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible.
- Ability to remain positive when there are challenging days.
- Enjoy working as part of a team as well as using your own initiative, and have a willingness to support your colleagues when needed.
About the Company:
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.
Service Manager in Stoke-on-Trent employer: Eden Futures Group
Eden Futures is an exceptional employer, recognised with Platinum status by Investors in People, reflecting our commitment to a supportive and inclusive work culture. As a Service Manager in Stoke-on-Trent, you will benefit from extensive training and development opportunities, a generous leave package, and a vibrant team environment that celebrates achievements and fosters personal growth. Join us to make a meaningful impact in the lives of those we support while enjoying a fulfilling career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Eden Futures Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Eden Futures Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Eden Futures Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Eden Futures Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Eden Futures Group:Before hitting send, make sure to tailor your application specifically to Eden Futures Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Eden Futures Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
