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- Tasks: Lead a dedicated team to provide exceptional support for individuals with disabilities.
- Company: Join Eden Futures, a Platinum accredited organisation focused on empowering lives.
- Benefits: Enjoy a competitive salary, generous holiday, and continuous learning opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 2 in Health and Social Care; experience with disabilities preferred.
- Other info: Dynamic work environment with a strong commitment to staff wellbeing and development.
The predicted salary is between 28000 - 40000 £ per year.
We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.
We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Blackpool. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.
The successful service manager will be required to have an Enhanced DBS check prior to commencing employment.
Benefits for Service Manager Include:
- Basic salary of £33,250
- Take your Birthday off plus 25 days holiday
- Free DBS Check
- Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
- Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
- Health Cash Back and Pension Scheme
- Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
- Enhanced pay for maternity or paternity leave
- Blue Light Discount Scheme
- Eligibility for COSTCO membership
Main Responsibility
- Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
- Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
- Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
- Work in conjunction with the training team to ensure all staff receive the correct training
- In conjunction with the management team, recruit and select new staff taking an active part in the interview process
- Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
- Attend interviews for potential new packages of care and support as required with the senior management team
- Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
- Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
- Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
- Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
- Always promote a professional image of the service and the Company
- Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
- Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
- Ensure effective partnership working with external training and provider/agencies (i.e. NAS, SaLT and psychology services)
The Ideal Candidate
- Strong supervisory skills with the ability to support and develop a team
- Be qualified to a minimum standard of Level 2 in Health and Social Care
- Ideally you will have previous experience in a Supported Living or Residential service
- Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
- Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
- Ability to work effectively in a fast paced, demanding role
About the Company
Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.
Our overall aim as an organisation is to provide a high-quality service that empowers Service Users to lead normal lives, and to be the provider of choice.
Our purpose is our people, our culture is Platinum. Eden Futures has been awarded Platinum accreditation by Investors in People – the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance – they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where:
- Leadership is people-centric and values-driven
- Learning and development are embedded in everyday work
- Engagement is measured, acted on, and constantly improved
- Values are not just written – they’re lived
- Innovation, inclusion, and giving back are part of the culture
At Eden Futures, we often say we’re a true people’s organisation, and this award shows that we truly live up to it. Our people are the heart of our company. This accreditation reflects how we lead, how we support one another, and how we’ve built a culture where every voice matters.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We are an inclusive employer and make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
At Eden Futures we support vulnerable adults and therefore roles that require contact with our service users are exempt from the Rehabilitation of Offenders Act 1974.
Service Manager in Burnley employer: Eden Futures Group
Contact Detail:
Eden Futures Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend local events or join online groups where you can meet people who might know about job openings at Eden Futures or similar organisations.
✨Tip Number 2
Prepare for interviews by researching Eden Futures thoroughly. Understand their values and culture, and think about how your experience aligns with their mission of empowering service users. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common questions for a Service Manager role. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Manager in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Service Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so don’t forget to share examples of your supervisory experience. Talk about how you've supported and developed teams in the past – we want to see your leadership style!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your key achievements without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at Eden Futures!
How to prepare for a job interview at Eden Futures Group
✨Know the Company Inside Out
Before your interview, take some time to research Eden Futures. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Service Manager, you'll likely face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to discuss them.
✨Showcase Your Leadership Style
Eden Futures is looking for someone with strong supervisory skills. Be prepared to talk about your leadership style and how you motivate and develop your team. Share specific strategies you've used to foster a positive work environment and ensure high-quality service delivery.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.