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- Tasks: Deliver exceptional food and beverage service at performances and events.
- Company: Join the vibrant team at Eden Court, a hub for arts and culture.
- Benefits: Earn £12.60 per hour, enjoy free tickets, discounts, and flexible hours.
- Other info: Permanent contracts available with opportunities for growth and development.
- Why this job: Be part of an exciting environment where hospitality meets the arts.
- Qualifications: Confident, enthusiastic individuals with a passion for hospitality and the arts.
Job Overview
As a Visitor Experience Assistant, you will be responsible for delivering a food and beverage service to the public who attend performances, films, classes, events, and meetings at Eden Court. You will ensure that they feel welcome, can find all the services they require, and are safe at all times.
Your role is to ensure that the front of house experience at Eden Court is the best possible, making all Eden Court customers feel welcome and providing them with the necessary information to fully enjoy their time at Eden Court.
Responsibilities and Requirements
We are looking for confident and enthusiastic individuals to join a team who are passionate and champion the work of Eden Court. This varied role would be perfect for those who have an interest in both hospitality and the arts.
Salary and Benefits
The salary for this role is £12.60 per hour. Benefits include:
- Complimentary and discounted tickets to events at Eden Court
- Free soup and 20% staff discount at Eden Court’s Café/Bar
- Enhanced benefits package
- Free parking
- Flexible working options
The contract type is permanent, with zero hours + 15 hours per week contracts available.
Application Details
Please note that applications must be received by Sun 12 Oct 2025. This role is open to applicants aged 18+ only due to Alcohol Trading License restrictions.
Please review the Job Pack for full details of this vacancy and information on how to apply.
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Visitor Experience Assistant employer: Eden Court Highlands
Contact Detail:
Eden Court Highlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Assistant
✨Tip Number 1
Get to know Eden Court! Familiarise yourself with their events, services, and the vibe of the place. This way, when you chat with them, you can show off your enthusiasm and knowledge about what they do.
✨Tip Number 2
Practice your people skills! As a Visitor Experience Assistant, you'll be interacting with all sorts of folks. Try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Network like a pro! Connect with current or former staff on social media. They can give you insider tips on what it's really like working at Eden Court and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Eden Court. Don’t miss out on this opportunity!
We think you need these skills to ace Visitor Experience Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and the arts shine through. We want to see how excited you are about creating a welcoming experience for our visitors!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that match the Visitor Experience Assistant role. We love seeing how your background aligns with what we do at Eden Court.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Eden Court Highlands
✨Know Your Venue
Before the interview, take some time to research Eden Court. Familiarise yourself with its events, services, and overall atmosphere. This will not only show your enthusiasm but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a welcoming environment.
✨Be Enthusiastic and Confident
As a Visitor Experience Assistant, your energy is key! Practice conveying your passion for both hospitality and the arts during the interview. A positive attitude can make a huge difference in how you’re perceived by the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, upcoming events, or how they measure visitor satisfaction. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.