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- Tasks: Support community safety by tackling anti-social behaviour and collaborating with local teams.
- Company: Eden Brown is dedicated to creating safer neighbourhoods through effective community engagement.
- Benefits: Gain valuable experience in community safety and develop partnerships while making a real impact.
- Other info: This is a temporary role based in Lancashire, perfect for those passionate about community work.
- Why this job: Join a mission-driven team focused on improving community well-being and building trust.
- Qualifications: Knowledge of housing regulations and experience in customer service and partnership development required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire.
Purpose
- To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour.
- Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.
- Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities.
- Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse.
- Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans.
- Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work.
- Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary.
Criteria
- Knowledge and awareness of related housing regulations/ law
- Experience of delivering face to face customer service
- Experience of developing partnership working with support agencies, local authorities and community groups
- Good understanding of the social, economic and political context in the neighbourhoods in which we operate
Apply
Apply now to be considered.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
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Community Safety Officer employer: Eden Brown
Contact Detail:
Eden Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer
✨Tip Number 1
Familiarise yourself with the local community and its specific challenges. Understanding the social, economic, and political context of the neighbourhoods you’ll be working in will help you demonstrate your commitment and insight during interviews.
✨Tip Number 2
Network with professionals already working in community safety or related fields. Attend local community meetings or events to connect with potential colleagues and gain insights into the role and its requirements.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully handled anti-social behaviour or community issues. Having concrete examples ready will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research the organisation's current initiatives and partnerships. Being knowledgeable about their ongoing projects will allow you to tailor your conversation and show how you can contribute to their goals.
We think you need these skills to ace Community Safety Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and criteria for the Community Safety Officer position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in community safety, anti-social behaviour (ASB) management, and customer service. Use specific examples that demonstrate your ability to handle ASB complaints and work collaboratively with neighbourhood teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community safety and your understanding of the social, economic, and political context of the neighbourhoods. Mention any partnerships you've developed with local authorities or support agencies.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. Ensure that your documents are clear, concise, and professional to make a strong impression.
How to prepare for a job interview at Eden Brown
✨Know Your Community Safety Regulations
Familiarise yourself with the relevant housing regulations and laws related to community safety. Being able to discuss these confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer service situations, especially in face-to-face interactions. This will highlight your ability to create a culture of confidence among customers reporting anti-social behaviour.
✨Showcase Partnership Working Experience
Be ready to discuss your experience in developing partnerships with local authorities and community groups. Highlight specific instances where collaboration led to successful outcomes in addressing community issues.
✨Understand the Local Context
Research the social, economic, and political context of the neighbourhoods you will be working in. This knowledge will help you demonstrate your commitment to the role and your ability to address complex cases effectively.