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- Tasks: Support community safety by tackling anti-social behaviour and building trust with residents.
- Company: Eden Brown, a forward-thinking employer dedicated to equality and community engagement.
- Benefits: Gain valuable experience, develop partnerships, and contribute to safer neighbourhoods.
- Why this job: Make a real difference in your community while enhancing your skills and career prospects.
- Qualifications: Knowledge of housing regulations and experience in customer service and partnership working.
- Other info: Join a dynamic team focused on creating positive change in local communities.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Eden Brown are seeking a temporary ASB Officer working a contract in Manchester\\n\\nPurpose:\\n* To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour\\n* Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.\\n* Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities.\\n* Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse.\\n* Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans. -\\n* Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work.\\n* Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary.\\n\\nCriteria:\\n* Knowledge and awareness of related housing regulations/ law\\n* Experience of delivering face to face customer service\\n* Experience of developing partnership working with support agencies, local authorities and community groups\\n* Good understanding of the social, economic and political context in the neighbourhoods in which we operate\\n\\nApply now to be considered\\n\\nEden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy
ASB Officer employer: Eden Brown
Contact Detail:
Eden Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in community safety or anti-social behaviour. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by researching the company and its approach to community safety. We want you to show that you understand their values and how you can contribute to tackling anti-social behaviour effectively.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with complaints, role-play scenarios with friends or family to get comfortable responding to various situations. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ASB Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the ASB Officer role. We want to see how you can bring your unique skills to our community safety efforts!
Showcase Your Customer Service Skills: Since this role involves face-to-face customer service, share specific examples of how you've successfully handled customer interactions in the past. We love hearing about your experiences!
Highlight Collaborative Experiences: We value teamwork! Be sure to mention any partnerships you've developed with local authorities or community groups. This shows us you're ready to work collaboratively in tackling anti-social behaviour.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of authenticity can make your application stand out. Remember to apply through our website for the best chance!
How to prepare for a job interview at Eden Brown
✨Know Your ASB Basics
Make sure you brush up on your knowledge of anti-social behaviour laws and housing regulations. Being able to discuss these confidently will show that you understand the role and its responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer complaints or provided support. This will demonstrate your ability to create a culture of confidence in the services you provide.
✨Collaboration is Key
Think about times when you've worked with other agencies or community groups. Be ready to discuss how you can develop partnerships to tackle complex issues, as this is crucial for the ASB Officer role.
✨Research and Resourcefulness
Familiarise yourself with local neighbourhood plans and potential funding sources. Showing that you can identify opportunities for action and best practices will highlight your proactive approach to community safety.
