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- Tasks: Assist in income collection and recovery for a busy social housing provider.
- Company: Join a dynamic social housing provider in Coventry with a commitment to equality.
- Benefits: Competitive pay, hybrid working, and a supportive team environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong numeracy, literacy, and communication skills required.
- Other info: Opportunity for career growth and flexible working arrangements.
Income Collection and Recovery Compliance Assistant required for busy Social Housing provider in Coventry. Starts ASAP for 12 weeks with possible extension.
To provide a high-quality income compliance and collection service on all areas related to income collection and recovery. Responsibilities include:
- Providing an effective debt collection service relating to former tenancy arrears and other debts.
- Administering processes relating to former tenancy credit balances.
- Completing court and other related paperwork connected to the enforcement of debts.
- Maintaining high-quality records in relation to detailed case histories, ensuring that records are maintained to allow automated and other IT processes to function effectively.
- Creating standard performance and task-related reports as directed for all income-related functions, inclusive of effective minute taking when required.
- Working with external collection agencies and other bodies to maximise income recovery.
Essential Experience:
- Excellent numeracy, literacy, and communication skills.
- Ability to write effective business communications, including bespoke letters to customers.
- Ability to prioritise own workload and adapt to changing demands.
- Previous experience of office administration.
- Educated to GCSE level or equivalent.
- Good IT skills including Microsoft Word and Excel.
- Ability to travel to meet the requirements of the role.
Rates per hour: £13.58 PAYE per hour, £18.67 Umbrella.
Office location: Coventry - onsite for first few weeks, hybrid after, 2/3 days in the office. 36.25 hour working week - likely to be 9-5. Start date - ASAP - ideally end of January. It will be doing the transactional side to help the team in a really busy period. Strong PC skills and good attention to detail.
Income Collection and Recovery Compliance Assistant in Alcester employer: Eden Brown
Contact Detail:
Eden Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Collection and Recovery Compliance Assistant in Alcester
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work in income collection and recovery. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to compliance and debt recovery. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in office administration and income collection to the interview. We love seeing how you’ve tackled challenges and achieved results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about making a difference in social housing.
We think you need these skills to ace Income Collection and Recovery Compliance Assistant in Alcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the job description. We want to see how you can provide that high-quality income compliance service we’re after!
Show Off Your Communication Skills: Since effective business communication is key for this role, include examples of your writing skills in your application. Whether it’s letters or reports, let us know how you’ve nailed it in the past!
Be Detail-Oriented: Attention to detail is crucial for maintaining accurate records and completing paperwork. We recommend mentioning specific instances where your attention to detail made a difference in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible.
How to prepare for a job interview at Eden Brown
✨Know Your Numbers
As an Income Collection and Recovery Compliance Assistant, you'll need to demonstrate strong numeracy skills. Brush up on basic financial concepts and be ready to discuss how you've handled numbers in previous roles. This will show your potential employer that you can manage the financial aspects of the job effectively.
✨Master Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've written business communications or letters to customers in the past. Practise articulating your thoughts clearly and concisely, as this will help you stand out during the interview.
✨Showcase Your Organisational Skills
With a busy workload expected, it's crucial to highlight your ability to prioritise tasks. Think of specific instances where you've successfully managed multiple responsibilities. Be ready to explain your methods for staying organised and meeting deadlines.
✨Familiarise Yourself with IT Tools
Since good IT skills are essential for this position, make sure you're comfortable with Microsoft Word and Excel. Consider preparing a few examples of how you've used these tools in previous jobs, especially in relation to record-keeping and reporting. This will demonstrate your readiness to hit the ground running.
