At a Glance
- Tasks: Lead quality assurance and improve social work practices for children and families.
- Company: Eden Brown Synergy, a forward-thinking employer committed to equal opportunities.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Join a dynamic team focused on continuous improvement and impactful outcomes.
- Why this job: Shape the future of children's services and drive positive change in communities.
- Qualifications: Qualified Social Worker with experience in children's social care and management.
The predicted salary is between 45000 - 55000 £ per year.
- Service Manager - Quality Assurance & Practice Development
- Purpose of the Role
To lead quality assurance and practice improvement activity across Childrens Services, ensuring high-quality social work practice that delivers positive outcomes for children, young people and families.
The postholder will oversee audit and quality assurance frameworks, support service improvement programmes, promote organisational learning, and contribute to inspection readiness while ensuring childrens voices inform service development.
Key Responsibilities
- Lead quality assurance, audit and dip-sampling activity across Childrens Services.
- Analyse performance and practice data to identify trends, strengths and areas for improvement.
- Drive service improvement initiatives to enhance practice standards and outcomes.
- Support Ofsted inspection preparation and improvement planning.
- Promote the involvement of children, young people and families in shaping services.
- Produce quality assurance reports and provide practice insights to senior leaders.
- Support workforce development through training, coaching and practice learning.
- Contribute to policy development and ensure compliance with statutory and regulatory requirements.
- Develop positive partnerships with internal teams, agencies and regional networks.
Essential Requirements
- Qualified Social Worker registered with Social Work England.
- Significant experience within Childrens Social Care, including management or supervisory experience.
- Strong knowledge of quality assurance frameworks, safeguarding, performance management and audit processes.
- Understanding of relevant legislation, including the Children Act 1989, Children Act 2004 and Working Together to Safeguard Children.
- Experience of service improvement, inspection preparation and partnership working.
- Excellent analytical, leadership and communication skills.
- Key Outcomes
- Improved quality of social work practice.
- Better outcomes and experiences for children and families.
- Stronger compliance with statutory and regulatory standards.
- Increased organisational learning and continuous improvement.
- Effective preparation for inspection and external scrutiny.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed).
Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of n GAGE Specialist Recruitment Limited T/A n GAGE Talent.
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Service Manager, Quality Assurance & Practice Development in Willenhall employer: Eden Brown Synergy
Eden Brown Synergy is an excellent employer, offering a supportive work environment that prioritises employee well-being and professional growth. With competitive hourly pay and a focus on fostering teamwork, this role in Great Barr provides unique opportunities to make a meaningful impact in safeguarding while working alongside dedicated professionals in the field.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager, Quality Assurance & Practice Development in Willenhall
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Eden Brown Synergy.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Eden Brown Synergy!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Eden Brown Synergy, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Eden Brown Synergy or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager, Quality Assurance & Practice Development in Willenhall
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Eden Brown Synergy:Before hitting send, make sure to tailor your application specifically to Eden Brown Synergy! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Eden Brown Synergy
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
