Responsible for reviewing and progressing Housing Benefit and Council Tax Support appeals and reconsiderations in accordance with relevant legislation and council procedures. Using the NEC Revenues and Benefits system, examine benefit claims, decisions, evidence and calculation history to determine whether decisions should be revised or upheld. Prepare clear written responses and appeal submissions, liaise with claimants and representatives, manage appeal caseloads and deadlines, and ensure accurate case records are maintained. Provide clear explanations of benefit decisions while delivering a professional and customer-focused service. Tribunal Hearings experience is an advantage Your expert recruitment consultant is Jermaine Atie, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free
Housing Benefit Appeals Officer employer: Eden Brown Synergy
Gateshead Council is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As part of the Independent Living Service, you will have the opportunity to lead a dedicated team while making a meaningful impact in the community. With competitive pay rates and a commitment to quality assurance, this role provides a rewarding environment for professional growth in a vibrant local authority setting.
