At a Glance
- Tasks: Support students with advice on wellbeing, financial aid, and college services.
- Company: Established Further Education College in West Yorkshire.
- Benefits: Competitive pay, full-time hours, and a chance to make a difference.
- Other info: Join a dynamic team and gain valuable experience in education.
- Why this job: Be the first point of contact for students and help them thrive.
- Qualifications: Level 3 qualification and experience in student support or customer service.
The predicted salary is between 31500 - 38500 £ per year.
Role: Student Services Officer
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Type: Temporary - Full Time
Eden Brown Education is recruiting for a Student Services Officer on behalf of a well-established Further Education College in West Yorkshire.
This is an excellent opportunity for an experienced student support, welfare, customer service or administration professional to join a busy Student Services team and make a positive impact on students educational journeys.
This is a temporary full time role to start asap until the end of October initially.
As the first point of contact for students, you will provide high-quality information, advice and guidance on a range of topics including wellbeing, financial support, safeguarding, learner support funds and access to college services.
You will play a key role in ensuring students receive timely support and are referred to the appropriate internal and external services when required.
Key Responsibilities
- Act as a welcoming first point of contact for student enquiries.
- Provide advice and guidance on student welfare, wellbeing, financial support and support services.
- Assess and process learner support fund and bursary applications.
- Support vulnerable students and identify safeguarding concerns, making referrals where appropriate.
- Maintain accurate records and ensure compliance with funding and data protection requirements.
- Liaise with curriculum teams, support services and external agencies to ensure students receive the support they need.
- Assist at enrolment events, open days and other student-facing activities.
Requirements
- Level 3 qualification or above.
- Experience working in a customer-focused, student support, welfare or advisory environment.
- Strong administrative, IT and communication skills.
- Experience supporting vulnerable individuals or those facing barriers to engagement.
- Ability to handle sensitive situations with professionalism, empathy and discretion.
- Experience working with databases, spreadsheets and management information systems. xgikmsk
- Previous experience within Further Education, Higher Education, student finance or learner support services would be advantageous.
- Candidates must also have a current DBS
If this role could be of interest to you p...
Student Services Officer in Ossett employer: Eden Brown Synergy Careers
Join our vibrant college community in Greater Manchester, where we prioritise a supportive and collaborative work culture that fosters both personal and professional growth. As an Animal Care Lecturer, you will not only have the opportunity to inspire the next generation of animal care professionals but also benefit from competitive pay and a commitment to maintaining high standards in education and animal welfare. Our focus on continuous improvement and enrichment activities ensures that you will thrive in an environment dedicated to excellence and innovation.
Contact Details:
Eden Brown Synergy Careers Recruitment Team
