At a Glance
- Tasks: Lead quality assurance and improve our Shared Lives service for better support.
- Company: Join a forward-thinking organisation dedicated to person-centred care.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and innovation.
- Why this job: Influence strategy and impact lives while working with senior leaders.
- Qualifications: Experience in quality management and operational leadership required.
The predicted salary is between 34650 - 42350 £ per year.
Main Purpose of the Role
This is a unique opportunity to lead quality assurance and continuous improvement while maintaining the Manager responsibility for our Shared Lives service.
Reporting directly to the Head of Operational Commissioning, you will play a key role in providing independent assurance, identifying opportunities for improvement, supporting the service through inspection and championing best practice.
Through strong relationships, constructive challenge and a focus on learning, you will help ensure people receive safe, effective and person-centred support.
You will provide operational management responsibility for Shared Lives, ensuring the service continues to deliver high-quality, family-based support that enables people to live fulfilling and independent lives.
This role offers the opportunity to influence organisational strategy, work directly with senior leaders, and make a visible impact across the organisation.
Responsibilities of the Role
- Quality Leadership and Improvement
- Undertake quality reviews to support continuous improvement and inspection readiness.
- Provide assurance to senior leaders through quality reporting, performance analysis and oversight of improvement activity.
- Monitor progress against quality standards, regulatory requirements and organisational priorities.
- Support the Shared Lives service to prepare for and respond to inspections, audits and external reviews.
- Promote a culture of continuous improvement, learning and accountability across the service.
- Facilitate learning from audits, inspections, incidents, complaints and compliments.
- Work collaboratively with operational managers to develop, deliver and implement improvement initiatives that enhance quality and outcomes.
- Build positive relationships with operational teams to encourage innovation, reflection and shared learning.
- Keep abreast of sector developments, emerging best practice and regulatory changes, bringing learning into the organisation where appropriate.
- Provide professional challenge, support and advice to managers on quality improvement matters.
- Manager (Shared Lives)
- Efficiently manage the day-to-day operation of the service, providing leadership and oversight.
- Ensure the service operates safely, effectively and in accordance with regulatory requirements and organisational standards.
- Oversee the recruitment, assessment, approval and ongoing support of Shared Lives carers.
- Ensure robust arrangements are in place to assess the suitability of carers, placements and support arrangements.
- Promote positive outcomes, choice, independence and community inclusion for service users.
- Promote a strong safeguarding culture and ensure carers and staff are equipped to respond appropriately to concerns.
- Ensure carers and staff have access to appropriate training, development and support.
- Work closely with commissioners, social care professionals, carers and families to support the development and growth of the service.
- Promote opportunities for carers and service users to influence and improve the scheme.
- Ensure effective governance, quality monitoring and continuous improvement in Shared Lives.
- Monitor service performance, resources and budgetary responsibilities and lead on opportunities that strengthen sustainability and impact.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845.
Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of n GAGE Specialist Recruitment Limited T/A n GAGE Talent.
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Quality Lead and Shared Lives Manager in London employer: Eden Brown Synergy Careers
Join our vibrant college community in Greater Manchester, where we prioritise a supportive and collaborative work culture that fosters both personal and professional growth. As an Animal Care Lecturer, you will not only have the opportunity to inspire the next generation of animal care professionals but also benefit from competitive pay and a commitment to maintaining high standards in education and animal welfare. Our focus on continuous improvement and enrichment activities ensures that you will thrive in an environment dedicated to excellence and innovation.
Contact Details:
Eden Brown Synergy Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Lead and Shared Lives Manager in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Eden Brown Synergy Careers.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Eden Brown Synergy Careers!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Eden Brown Synergy Careers, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Eden Brown Synergy Careers or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Quality Lead and Shared Lives Manager in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Eden Brown Synergy Careers:Before hitting send, make sure to tailor your application specifically to Eden Brown Synergy Careers! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Eden Brown Synergy Careers
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
