Sales Coordinator in Gateshead

Join an Employee-Owned Business Where Your Contribution Matters

EDC North East Ltd is part of the EDC Integrated Ltd Group, alongside EDC (Scotland) Ltd and EDC Air Compressors Ltd.

As an Employee Ownership Trust (EOT) company, every employee has a voice through representation on the Trust Board, ensuring that employee interests are at the heart of our business.

Employee ownership also provides unique benefits, including the opportunity for tax-efficient bonuses linked to company performance.

This is your chance to become part of a business where you are more than just an employee—you are a valued stakeholder in our success.

As an authorised ABB Value Provider, we supply, install, service and maintain ABB Variable Speed Drives and Motors across a wide range of industries, including water utilities, manufacturing, healthcare, commercial buildings and offshore operations.

Due to continued growth, we are seeking an organised, customer-focused and motivated Sales Coordinator to join our team.

The Role

Working within our internal team, you will play a key role in supporting customers, coordinating projects and ensuring the smooth delivery of products and services.

Key Responsibilities

• Managing customer enquiries and accurately interpreting requirements.
• Preparing technical solutions and quotations.
• Coordinating customer orders and deliveries.
• Liaising with suppliers to source and cost components.
• Raising purchase orders and managing procurement activities.
• Tracking projects and ensuring timely delivery of goods and services.
• Preparing and completing customer and company documentation accurately and on time.
• Assisting with the preparation of Risk Assessments and Method Statements.
• Providing support to customers and internal engineering teams.
• Attending customer sites when required.
• Additional Responsibilities May Include
• Producing stock and sales reports.
• Participating in training courses and internal meetings.
• Supporting continuous improvement initiatives across the business.
• What We’re Looking For

Essential Skills

• Excellent customer service and communication skills.
• Strong organisational and time-management abilities.
• High level of attention to detail.
• Ability to work effectively in a fast‑paced environment.
• Proficiency in Microsoft Word, Excel and other standard office software.
• Positive, flexible and proactive attitude.

Desirable Experience & Qualifications

• Understanding of industrial environments or electrical engineering.
• Previous commercial, sales support or coordination experience.
• Full UK driving licence.

Comprehensive in‑house training will be provided.

You'll gain hands‑on experience with ABB products, technical sales processes and project coordination, supported by an experienced engineering and technical team.

This is an excellent opportunity for someone looking to build a long‑term career within a growing engineering business.

As we continue to expand, there will be opportunities for progression, increased responsibility and professional development.

Benefits

• 35 days annual leave (including public holidays)
• Company pension scheme
• Discretionary company bonus scheme (following probation)
• Employee ownership benefits
• Company share scheme (following qualifying period)
• Ongoing training and development
• Career progression opportunities within a growing business

To apply for this exciting new positon please email your C. V to mhutton@edcne. co. uk.

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