At a Glance
- Tasks: Conduct audits and optimise ManageEngine environments for maximum efficiency.
- Company: Dynamic organisation in London with a focus on IT Service Management.
- Benefits: Hybrid work model, potential for long-term projects, and impactful consultancy work.
- Other info: Opportunity for career growth and to work closely with IT leadership.
- Why this job: Transform underutilised systems into efficient platforms and make a real difference.
- Qualifications: Experience with ManageEngine solutions and strong ITSM knowledge required.
The predicted salary is between 63000 - 77000 £ per year.
Location: London (Hybrid)
Contract: Initial Audit & Consultancy Assignment (Potential Extension)
Overview
We are seeking an experienced, hands-on ManageEngine Consultant to conduct an independent audit of an existing ManageEngine environment. The organisation has invested in several ManageEngine modules; however, they are either not fully configured, poorly configured, or significantly underutilised. Your role will be to assess the current implementation, identify opportunities for improvement, and provide clear, practical recommendations to maximise the value of the platform. This initial engagement has the potential to develop into a longer-term optimisation and implementation project.
Key Responsibilities
- Conduct a full audit of the existing ManageEngine environment.
- Review current configurations, workflows, automations, and integrations.
- Identify gaps, inefficiencies, and unused functionality across the platform.
- Produce a detailed report with recommendations and prioritised improvement opportunities.
- Advise on IT Service Management (ITSM) best practices and platform optimisation.
- Work closely with IT leadership and the Service Management function to understand business requirements.
- Support the implementation of recommended improvements should the project progress.
Required Experience
- Proven hands-on experience implementing, configuring, and optimising ManageEngine solutions (particularly ServiceDesk Plus).
- Strong understanding of IT Service Management (ITSM) principles and ITIL best practices.
- Experience conducting technical audits and producing actionable recommendations.
- Excellent stakeholder management and communication skills.
- Ability to work independently and provide objective, unbiased consultancy.
This is an excellent opportunity for an experienced consultant looking to add value by transforming an underutilised ManageEngine environment into an efficient, business-enabling ITSM platform.
manage-engine-conractor in London employer: ed Resourcing Ltd
Join a global pharmaceutical organisation that prioritises innovation and excellence in the highly regulated field of digital manufacturing systems. With a hybrid work model based in Hertfordshire, you will benefit from a collaborative work culture that fosters professional growth and development, alongside competitive remuneration and comprehensive benefits. This role offers a unique opportunity to lead strategic initiatives while ensuring compliance and resilience in critical IT systems, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land manage-engine-conractor in London
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We think you need these skills to ace manage-engine-conractor in London
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of ed Resourcing Ltd and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and ed Resourcing Ltd time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at ed Resourcing Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
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As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to ed Resourcing Ltd. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
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Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
