The Senior EPOS Business Analyst will support a major transformation programme at a multi-site retail organisation in Croydon. This full-time contract, lasting seven to eight months and outside IR35, involves two distinct workstreams: replacing the existing EPOS platform and refreshing the associated hardware estate. Working hybrid with two days onsite each week plus travel to relevant sites, the consultant bridges business and technology teams, translating operational needs into clear requirements and deliverable technical, commercial and functional specifications. Strong analytical skills, stakeholder management and retail systems expertise are essential. The daily rate is £500 to £550.SENIOR EPOS BUSINESS ANALYST / TRANSFORMATION CONSULTANTLocation: Croydon, London( Hybrid, 2 days onsite per week, with travel to relevant sites) Contract Duration: 7-8 months, outside IR35ROLE OVERVIEWWe are seeking an experienced EPOS Business Analyst / Transformation Consultant to support a major EPOS transformation programme within a large, multi-site retail organisation, supported by head-office and central warehouse/distribution operations. The project focuses on two key workstreams: replacing the existing Electronic Point of Sale (EPOS) platform and delivering a significant refresh of the associated hardware estate. The successful consultant will bridge business and Technology teams, translating operational needs into clear requirements and a deliverable technical, commercial and implementation plan. The role will involve working closely with Operations, Technology, Finance/Commercial and external suppliers to define project scope, assess potential solutions, support vendor selection and coordinate delivery activities. The position combines senior business analysis, stakeholder management, supplier engagement and project coordination, with programme management and implementation experience highly desirable. Operations will retain ownership of business outcomes and required functionality, while Technology will lead the hardware and infrastructure workstream. The consultant will connect both areas, ensuring requirements, decisions, dependencies and delivery plans remain aligned.KEY RESPONSIBILITIESBusiness Analysis & RequirementsLead interviews, workshops and stakeholder discussions to understand current processes, business needs, pain points, workarounds, systems and operational constraints. Define current and future-state processes and document prioritised functional and non-functional requirements. Translate operational requirements into a clear project scope, acceptance criteria and documented requirements catalogue. Challenge requirements where appropriate, distinguishing genuine business needs from existing system limitations and unnecessary customisation. Identify dependencies, risks, data flows, integrations and operational considerations that could affect the future EPOS solution.EPOS Replacement & Vendor SelectionSupport the assessment and selection of a replacement EPOS platform, ensuring the proposed solution meets business and technical requirements. Assess the EPOS market and lead or support RFI/RFP activities, vendor demonstrations, fit-gap assessments and supplier evaluations. Coordinate with prospective vendors and internal stakeholders to evaluate solution suitability, functionality, implementation approaches and costs. Support commercial comparisons, due diligence and the development of a recommendation for the preferred solution. Consider EPOS requirements relating to checkout workflows, product and pricing management, payments, stock visibility, reporting and integrations with wider business systems.Hardware Refresh & Technology CoordinationAssess the existing EPOS hardware estate, including tills, workstations, scanners, receipt printers,
Sr EPOS Business Analyst in Croydon employer: ed Resourcing Ltd
Join a dynamic team of experts in a flexible remote working environment, where your skills in VMware technologies will be valued and nurtured. Our company fosters a collaborative culture that prioritises employee growth through exposure to high-profile projects and continuous learning opportunities. With a focus on delivering innovative solutions for enterprise clients, you'll find meaningful work that makes a real impact in the field of cloud transformation.
