At a Glance
- Tasks: Create engaging content for social media and support community initiatives.
- Company: Join Eczema UK, a leading charity making a real difference in people's lives.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with varied tasks and the chance to make a genuine impact.
- Why this job: Be part of a mission-driven team focused on improving lives and raising awareness.
- Qualifications: Strong communication skills and a passion for social media and community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Eczema UK is the leading UK charity supporting everyone affected by eczema. The organization provides clear, evidence‑based information, advice and support to people living with eczema, their families and caregivers. Eczema UK acts as a strong, independent voice, raising public and professional awareness of the condition and its impact. The charity also supports research into new treatments and campaigns for better medical care and services across the UK. Team members join a mission‑driven environment focused on improving quality of life for people with eczema.
We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work. This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands‑on role in delivering our day‑to‑day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e‑newsletter, and monitoring and engaging with our online community. Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same. This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.
Job purpose
To support the day‑to‑day delivery of Eczema UK’s communications, digital content and organisational operations. This role plays a key part in helping the wider team function effectively.
Key responsibilities
- Digital Communications and Content
- Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar.
- Coordinate and support our eczema community champions.
- Assist with the planning, drafting and formatting of our monthly supporter e‑newsletter using Mailchimp.
- Monitor e‑newsletter mailing lists and support with performance tracking.
- Monitor media coverage of eczema‑related topics and maintain records of press coverage.
- Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre‑approved sources.
- Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed.
- Assist with uploading and updating content on the website, including information resources and event content.
- Support logistics for webinars, podcasts and online talks, including scheduling, tech set‑up and note‑taking.
- Provide communications and administrative support for charity campaigns, including planning and delivery.
- Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting.
- Team and Office Support
- Support the Head of Communications and wider team with meeting organisation, minute‑taking and note circulation.
- Help track performance data and KPIs across communications, research and fundraising activities.
- Manage the main email inbox and coordinate responses or internal referrals.
- Act as a point of contact for general office queries.
- General Responsibilities
- Adhere to Eczema UK’s policies and procedures.
- Comply with data protection regulations, ensuring personal information remains confidential.
- Take responsibility for your own personal learning and development, and support the learning and development of others.
- Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines.
- Undertake any other reasonable tasks or projects as required.
- A CV outlining your employment history and academic and professional qualifications.
- A supporting statement of no more than two A4 pages, explaining how you meet the requirements of the role and why you are interested in joining Eczema UK.
Please follow the application instructions, here: apply, please send the following to by 9am on Monday 13 July 2026:
If you would like an informal and confidential conversation about the role before applying, please contact Eleanor Martin, Head of Communications.
Please let us know if you require any adjustments for interview or have any anticipated difficulties with the proposed dates.
Closing date: 9am, Monday 13 July 2026
In-person interviews: Week commencing 20 July 2026, London.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Officer in London
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We think you need these skills to ace Communications Officer in London
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Eczema UK. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Eczema UK.
How to prepare for a job interview at Eczema UK
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
