At a Glance
- Tasks: Lead retail operations, manage product launches, and enhance customer experience.
- Company: Join a fast-growing B Corp consumer brand in London.
- Benefits: Competitive salary, EMI, hybrid work, and growth opportunities.
- Other info: Dynamic role with exposure to all aspects of the business.
- Why this job: Be part of an exciting growth journey and make a real impact.
- Qualifications: Experience in commercial or retail operations with a collaborative mindset.
The predicted salary is between 65000 - 65000 £ per year.
- Senior Demand Planner - Grocery - BCorp Rocketship
- 📍 London (Hybrid – 3 days per week in office)
- 💰 Up to £65,000 + EMI + Benefits
- 🏢 High-Growth Consumer Brand | Certified B Corp | Scale-Up Environment
Build something. Don't just maintain it.
We're partnering with one of the UK's fastest-growing challenger consumer brands to appoint a Commercial Operations Manager/Senior Demand Planner as they continue an exciting period of growth.
Over the last 18 months the business has experienced exceptional and unparalleled success, significantly expanding its retail footprint, product portfolio and customer base.
As a result, this is no longer a traditional retail operations role, it's a pivotal commercial position sitting at the heart of the business.
Working alongside Sales, Supply Chain and the wider Commercial team, you'll become the operational voice of Retail, ensuring products launch successfully, customers receive exceptional service and commercial opportunities are executed brilliantly.
If you're someone who enjoys pace, ambiguity and solving problems before anyone else even knows they exist, we'd love to hear from you.
The Opportunity
This is a genuinely cross-functional role where no two days are the same.
One day you could be supporting a major product launch into a key retailer.
The next you'll be working with Sales, Supply Chain and Logistics to resolve availability challenges, improve processes or ensure promotional activity lands flawlessly.
You'll need to be equally comfortable analysing data, influencing stakeholders and rolling your sleeves up to make things happen.
- What You'll Be Doing
- Become the operational lead for the Retail function across key UK customers.
- Partner closely with Sales, Supply Chain, Demand Planning and Customer Service to deliver exceptional customer execution.
- Manage retailer launches, promotional activity and ongoing operational performance.
- Monitor availability, inventory and order fulfilment, proactively identifying risks before they become issues.
- Lead cross-functional projects that improve customer experience and operational efficiency.
- Act as the key point of contact for retail operational challenges, coordinating solutions across multiple departments.
- Drive continuous improvement whilst remaining agile in a fast-changing environment.
- Support and develop a growing team as the function continues to evolve.
- Who We're Looking For
We're far more interested in mindset than job title.
You'll probably have experience within
- Commercial Operations
- Customer Operations
- Customer Supply
- Retail Operations
- Supply Chain
- Demand Planning
But most importantly, you'll have worked closely alongside commercial teams and understand what it takes to support retail customers in a fast-moving environment.
You'll likely come from an FMCG, food, drinks or consumer goods business where speed, collaboration and customer focus are everything.
You'll Thrive If You...
- Love working in fast-growing businesses where priorities evolve quickly.
- Enjoy solving problems and taking ownership.
- Are confident influencing stakeholders across different functions.
- Stay calm under pressure and embrace ambiguity.
- Can balance commercial thinking with operational excellence.
- Naturally build relationships and aren't afraid to challenge constructively when needed.
- Want to be part of building something rather than simply maintaining processes.
Why Join?
This is a rare opportunity to join a business at a genuinely exciting stage of growth.
You'll work directly alongside an ambitious leadership team, have the freedom to shape how the function develops and gain exposure to every part of the commercial operation.
If you're looking for a role where you'll learn quickly, make a visible impact and accelerate your career within one of the UK's most exciting challenger brands, we'd love to hear from you.
Email me at -
StudySmarter Expert Advice🤫
We think this is how you could land Senior Demand Planner - Grocery - Fastest growing SME in the market in Slough
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at ECW Search, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Senior Demand Planner - Grocery - Fastest growing SME in the market.
We think you need these skills to ace Senior Demand Planner - Grocery - Fastest growing SME in the market in Slough
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at ECW Search. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research ECW Search and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at ECW Search
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at ECW Search.
✨Research Specific Challenges Faced by ECW Search
Look into any unique supply chain challenges ECW Search might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!