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For Companies At a Glance
- Tasks: Lead daily operations and manage a team of technicians and drivers.
- Company: Join one of the UK's most innovative mobility providers in Bristol.
- Benefits: Enjoy a competitive salary, monthly bonuses, trade discounts, and career growth opportunities.
- Why this job: Be part of reshaping urban mobility while working in a dynamic, supportive environment.
- Qualifications: Experience in operations or logistics, with strong leadership and planning skills required.
- Other info: Full uniform provided and local travel involved; safety-first mindset essential.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Operations Manager – Mobility Services (Field & Depot)
📍 Bristol (5 days onsite) | Local travel involved
💼 £30,000–£40,000 Basic Salary + Monthly Bonus
🚴 Full Uniform Provided | Trade Discounts on Bikes & Gear
🩺 EAP Support | Holiday & Pension | Long-Term Career Growth
We’re supporting one of the UK’s most innovative mobility providers as they continue to scale operations in Bristol. This is a fast-paced, hands-on leadership role, perfect for someone with a passion for operational delivery, workforce planning, and improving customer outcomes, all while helping to reshape how cities move.
With a growing field-based team of technicians and drivers, and a centrally located operations site, you’ll be accountable for the day-to-day performance, planning, and service quality in a role that blends logistics, leadership, and hands-on problem solving.
If you’ve got experience managing front-line teams, optimising workforce deployment, and driving performance in a dynamic, physical environment, we’d love to speak with you.
The Opportunity:
As Operations Manager, you’ll oversee a local team of field technicians and logistics operatives responsible for servicing and maintaining a large fleet of mobility assets across the city.
You’ll forecast and manage resource planning, ensure safety and compliance on-site, and lead the daily push to hit service KPIs. Your role will be pivotal in keeping the operation moving smoothly, efficiently, and safely, every single day.
Key Responsibilities:
- Lead the day-to-day running of all on-site and mobile workforce operations.
- Plan, forecast, and deploy labour resources in line with operational demand.
- Deliver against service KPIs with a focus on reliability and safety.
- Manage team capability, performance, and development through coaching and reviews.
- Maintain accurate stock, equipment, and asset records including vehicles.
- Ensure the site adheres to Health & Safety and all Standard Operating Procedures.
- Support continuous improvement, working cross-functionally with central teams.
- Uphold a professional, client-ready environment that reflects high operational standards.
What We’re Looking For:
- Proven experience in operations, logistics, or fleet-based environments.
- Background in supervisory or junior management roles with performance responsibility.
- Excellent resource planning, rota scheduling, and time management skills.
- Experience working to and delivering against service metrics/KPIs.
- Comfortable managing field-based teams and depot operations.
- Basic mechanical knowledge (e.g., bikes or scooters) beneficial.
- Safety-first mindset with working knowledge of H&S compliance.
- Clear communicator with strong organisation and hands-on leadership style.
Why Apply?
This is a unique opportunity to step into a visible and varied role, helping shape one of the UK’s most progressive and environmentally impactful mobility solutions.
You’ll join a company that values its people, offers progression, and rewards results with a supportive team and clear goals.
Interested?
Apply directly via LinkedIn or contact us for a confidential conversation:
📞 0207 459 4877 | ✉️ contact@ecwsearch.com
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Operations Manager - Mobility Services (Field & Depot) employer: ECW Search
Contact Detail:
ECW Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Mobility Services (Field & Depot)
✨Tip Number 1
Familiarise yourself with the latest trends in mobility services and logistics. Understanding the current landscape will help you speak confidently about how you can contribute to our operations at StudySmarter.
✨Tip Number 2
Network with professionals in the mobility and logistics sectors. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Operations Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and optimising performance. Be ready to share specific examples of how you've successfully led operations in a fast-paced environment, as this will resonate well with us.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges we might face in the role and how you would address them. This proactive approach will demonstrate your readiness to take on the responsibilities of the position.
We think you need these skills to ace Operations Manager - Mobility Services (Field & Depot)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, logistics, and team management. Use specific examples that demonstrate your ability to manage front-line teams and optimise workforce deployment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational delivery and improving customer outcomes. Mention how your background aligns with the key responsibilities of the Operations Manager role.
Highlight Relevant Skills: Emphasise skills such as resource planning, time management, and safety compliance. Provide concrete examples of how you've successfully delivered against service metrics or KPIs in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECW Search
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any specific examples of how you've improved performance in past roles.
✨Demonstrate Your Problem-Solving Abilities
This role involves hands-on problem solving. Think of scenarios where you've successfully tackled operational challenges, particularly in logistics or fleet management, and be ready to share these during the interview.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to operations and logistics. Be ready to discuss how you've met or exceeded these metrics in your previous roles, as this will show your understanding of the importance of service delivery.
✨Emphasise Safety and Compliance
Given the focus on health and safety in this role, prepare to talk about your experience with H&S compliance. Share specific examples of how you've ensured safety standards are met in previous positions.
