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For Companies At a Glance
- Tasks: Lead daily operations and manage a team of technicians and drivers in Bristol.
- Company: Join one of the UK's most innovative mobility providers focused on reshaping urban transport.
- Benefits: Enjoy a competitive salary, monthly bonuses, trade discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact on city mobility and sustainability.
- Qualifications: Experience in operations or logistics, with strong leadership and resource planning skills required.
- Other info: Full uniform provided and a supportive environment for personal and professional development.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Operations Manager – Mobility Services (Field & Depot) — Bristol (on-site 5 days per week) with local travel required. Full uniform provided; trade discounts on bikes & gear.
We’re supporting one of the UK’s most innovative mobility providers as they scale operations in Bristol. This is a fast-paced, hands-on leadership role focused on operational delivery, workforce planning, and improving customer outcomes, while helping reshape how cities move.
With a growing field-based team of technicians and drivers, and a centrally located operations site, you’ll be accountable for the day-to-day performance, planning, and service quality in a role that blends logistics, leadership, and hands-on problem solving.
If you’ve got experience managing front-line teams, optimising workforce deployment, and driving performance in a dynamic, physical environment, we’d love to speak with you.
Responsibilities
- Lead the day-to-day running of all on-site and mobile workforce operations.
- Plan, forecast, and deploy labour resources in line with operational demand.
- Deliver against service KPIs with a focus on reliability and safety.
- Manage team capability, performance, and development through coaching and reviews.
- Maintain accurate stock, equipment, and asset records including vehicles.
- Ensure the site adheres to Health & Safety and all Standard Operating Procedures.
- Support continuous improvement, working cross-functionally with central teams.
- Uphold a professional, client-ready environment that reflects high operational standards.
Qualifications
- Proven experience in operations, logistics, or fleet-based environments.
- Background in supervisory or junior management roles with performance responsibility.
- Excellent resource planning, rota scheduling, and time management skills.
- Experience working to and delivering against service metrics/KPIs.
- Comfortable managing field-based teams and depot operations.
- Basic mechanical knowledge (e.g., bikes or scooters) beneficial.
- Safety-first mindset with working knowledge of H&S compliance.
- Clear communicator with strong organisation and hands-on leadership style.
Why Apply
This is a unique opportunity to step into a visible and varied role, helping shape one of the UK’s most progressive and environmentally impactful mobility solutions. You’ll join a company that values its people, offers progression, and rewards results with a supportive team and clear goals.
Interested?
Apply directly via LinkedIn or contact us for a confidential conversation.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service, Management, and General Business
- Industries: Retail Motor Vehicles, Wholesale Motor Vehicles and Parts, and Motor Vehicle Manufacturing
Location: Bristol, England, United Kingdom
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Operations Manager – Mobility Services (Field & Depot) employer: ECW Search
Contact Detail:
ECW Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Mobility Services (Field & Depot)
✨Tip Number 1
Familiarise yourself with the latest trends in mobility services and logistics. Understanding the current landscape will help you speak confidently about how you can contribute to the company's goals during your interview.
✨Tip Number 2
Network with professionals in the mobility and logistics sectors. Attend industry events or join relevant online forums to connect with others who might provide insights or even referrals for the Operations Manager role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage teams and improve operational efficiency. Being able to share these stories will showcase your hands-on leadership style effectively.
✨Tip Number 4
Research the company’s values and mission, especially their focus on sustainability and innovation in mobility. Tailoring your conversation to align with their vision will show your genuine interest in the role and the organisation.
We think you need these skills to ace Operations Manager – Mobility Services (Field & Depot)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, logistics, or fleet management. Emphasise any supervisory roles and specific achievements related to performance metrics or KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational delivery and workforce planning. Mention how your background aligns with the responsibilities of the Operations Manager role and express your enthusiasm for contributing to innovative mobility solutions.
Highlight Relevant Skills: In your application, clearly outline your skills in resource planning, time management, and team leadership. Provide examples of how you've successfully managed field-based teams and improved service outcomes in previous roles.
Showcase Safety Awareness: Given the importance of health and safety in this role, include any relevant certifications or training you have in H&S compliance. Discuss your approach to maintaining safety standards in operational settings.
How to prepare for a job interview at ECW Search
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivated your team, and any challenges you overcame. Use specific examples to illustrate your hands-on approach.
✨Demonstrate Your Operational Knowledge
Familiarise yourself with the logistics and operational aspects of mobility services. Be ready to talk about resource planning, KPI management, and safety compliance. Showing that you understand these concepts will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to optimise workforce deployment or handle unexpected challenges, and explain your thought process and outcomes.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you ensure clear communication within your team and with other departments. Highlight any experience you have in coaching or developing team members.
