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- Tasks: Manage customer relationships and drive growth in foodservice and RTM channels.
- Company: A family-run British food brand with a rich heritage and ambitious growth plans.
- Benefits: Competitive salary, autonomy in your role, and a chance to make a real impact.
- Why this job: Be the face of a respected brand and shape its presence across UK menus.
- Qualifications: Experience in FMCG, especially in food or drink, and strong relationship-building skills.
- Other info: Join a values-led team where your contributions are vital to success.
The predicted salary is between 28800 - 48000 £ per year.
About the Business: This is one of those roles that comes around very rarely. A family-run British food business with decades of heritage and a clear growth trajectory - they have recently invested heavily in the future, and now it is time to strengthen their commercial team with a talented Account Manager focused on Foodservice and RTM channels. Their values are all about quality, humility, and real-world impact. This isn’t just a job - it’s a chance to play a pivotal role in how a respected brand shows up across UK menus, kitchens, and wholesale shelves.
The Role: Account Manager – Route to Market. You will own the customer relationship across a set of national and regional accounts within foodservice and RTM - a mix of live customers, lapsed accounts, and untapped opportunity. From product listings to promotional plans, this is an end-to-end commercial role where delivery matters. The remit is UK-wide, so you will be out meeting buyers, chefs, operators, and wholesalers - building partnerships and reigniting relationships. Some people you will speak to will know the brand well. Others? You will be introducing it for the first time. That’s where the energy and resilience come in. You will need to be comfortable managing ambiguity and confident being the face of the brand, even when the path isn’t clearly laid out. You will also be given autonomy to shape your patch and spot where the next wins come from.
About You: Experienced in FMCG – ideally in food or drink. Comfortable with the OOH, Foodservice or RTM landscape. Able to juggle priorities and make things happen with limited process. You thrive on face-to-face conversations and commercial energy. You have probably worked in a role where you have rebuilt or reactivated accounts before. A great team player who is just as happy rolling up your sleeves as driving strategic conversations. This is a role where the impact is real. You won’t be boxed in or siloed - you will be at the heart of the commercial growth plan and seen as absolutely critical to the team’s success.
If you are looking for a down-to-earth, values-led food brand with big ambitions - and a commercial role that gives you space to grow - get in touch.
Account Manager RTM in London employer: ECW Search
Contact Detail:
ECW Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager RTM in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the foodservice and RTM sectors. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream role!
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with recruiters or during interviews, make sure to express your enthusiasm for the company and its values. Share how your experience aligns with their mission and how you can contribute to their growth.
✨Tip Number 3
Prepare for face-to-face interactions! Since this role is all about building relationships, practice your pitch and be ready to discuss how you can reignite lapsed accounts or tap into new opportunities. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can give you an edge. Plus, it shows you’re serious about joining a values-led team that’s all about quality and impact.
We think you need these skills to ace Account Manager RTM in London
Some tips for your application 🫡
Show Your Passion for Food & Drink: When you're writing your application, let your love for the food and drink industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of a family-run business with a rich heritage.
Highlight Relevant Experience: Make sure to showcase your experience in FMCG, especially if you've worked in foodservice or RTM before. We’re looking for someone who can hit the ground running, so don’t be shy about sharing your successes in rebuilding or reactivating accounts.
Be Authentic and Personable: This role is all about building relationships, so let your personality come through in your application. We want to know who you are beyond your CV – share stories that reflect your energy and resilience in face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity. Don’t miss out on the chance to be part of our growth journey!
How to prepare for a job interview at ECW Search
✨Know Your Stuff
Before the interview, dive deep into the company’s history and values. Understand their products and how they fit into the foodservice and RTM landscape. This will not only show your genuine interest but also help you connect your experience to their needs.
✨Showcase Your Relationships
Be ready to discuss your past experiences in managing accounts, especially in FMCG. Highlight specific examples where you've successfully rebuilt or reactivated accounts. This is your chance to demonstrate your ability to build partnerships and reignite relationships.
✨Embrace Ambiguity
Since this role involves navigating uncertainty, prepare to share instances where you've thrived in ambiguous situations. Talk about how you’ve made decisions without a clear path and how that led to successful outcomes.
✨Bring the Energy
This role requires a lot of face-to-face interaction, so be sure to convey your enthusiasm during the interview. Practice your pitch for introducing the brand to new clients, and don’t forget to express your passion for the food and drink industry!
