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- Tasks: Support customers and enhance their experience with innovative automotive technology solutions.
- Company: Join a leading tech company in the automotive sector with a strong growth trajectory.
- Benefits: Enjoy a competitive salary, company car, bonus scheme, and a robust benefits package.
- Why this job: Make a real impact by helping customers maximise their use of cutting-edge technology.
- Qualifications: Strong communication skills and a passion for customer support are essential.
- Other info: Hybrid working model with opportunities for professional development and career growth.
The predicted salary is between 18000 - 30000 £ per year.
Hybrid Working (2 days per week in South East based office)
£25,000 Basic Salary
Company Car
Company Bonus Scheme
Strong Benefits Package
The Company:
Our client is a well-established market leader, delivering innovative technology solutions used by major organisations across the automotive and mobility sector. With continued growth and strong customer demand, they are expanding their commercial support function to ensure customers receive excellent onboarding, training and ongoing support.
The Role:
This role supports account management activity, helping customers get maximum value from the platform. You will work closely with the Commercial team, supporting them with customer onboarding, delivering product training and acting as a key day-to-day contact for customer queries.
Key Responsibilities:
- Supporting the commercial team in managing and developing customer relationships.
- Delivering remote onboarding and product training sessions to new and existing clients.
- Acting as a key point of contact for customer questions and support requests.
- Working with internal teams to resolve issues and improve the customer experience.
- Helping customers understand how to get the most value from the platform.
- Maintaining accurate records of customer interactions within internal systems.
Your Background:
We’re looking for someone who enjoys working with customers and supporting commercial teams. You may currently be working in sales support, customer success, administration or vehicle purchasing and looking to build further experience in a commercial environment.
Key qualities include:
- Strong communication and relationship-building skills.
- Confidence delivering online demonstrations or training sessions.
- Good organisational skills and attention to detail.
- Comfortable working in a hybrid/remote environment.
- Proactive and eager to develop within a commercial role.
For more information or a confidential discussion, please apply via LinkedIn or contact: 0207 459 4877 or contact@ecwsearch.com
Sales Support Executive - Automotive Technology in England employer: ECW Search
Contact Detail:
ECW Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive - Automotive Technology in England
✨Tip Number 1
Network like a pro! Reach out to people in the automotive tech industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your skills can help them deliver excellent customer support and onboarding.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, practice explaining complex concepts simply. This will demonstrate your ability to train customers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Support Executive - Automotive Technology in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Support Executive. Highlight any experience you have in customer support, sales, or training, and don’t forget to mention your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a perfect fit. Be sure to mention your proactive attitude and eagerness to develop in a commercial environment.
Showcase Relevant Experience: When filling out your application, focus on experiences that relate to onboarding, training, or customer support. We want to see how you've helped customers in the past and how you can bring that value to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ECW Search
✨Know Your Stuff
Make sure you understand the company's products and services inside out. Research their technology solutions in the automotive sector and be ready to discuss how they benefit customers. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. This will demonstrate your strong relationship-building skills.
✨Prepare for Role-Specific Scenarios
Think about common scenarios you might face in the role, like delivering product training or handling customer queries. Prepare answers that highlight your problem-solving abilities and how you can add value to the commercial team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's approach to customer onboarding or how they measure success in customer support. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.