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- Tasks: Manage aircraft component documentation and handle customer enquiries across various platforms.
- Company: Join a dynamic team in the aviation industry focused on sustainability.
- Benefits: Full-time hours with a supportive work environment and opportunities for growth.
- Why this job: Be part of an exciting field while making a real impact in aviation.
- Qualifications: Experience in sales administration and strong communication skills required.
- Other info: Fast-paced role ideal for those passionate about aviation and customer service.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a meticulous and customer-focused Sales Administrator to join our sales team. This role supports the sales function by managing aircraft component documentation and handling customer enquiries across our e-commerce platforms, email, and social media channels.
Responsibilities include:
- Assisting in compiling, verifying, and maintaining trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA/FAA).
- Ensuring all documentation is complete, accurate, and accessible for sales and compliance purposes.
- Collaborating with internal teams and suppliers to resolve documentation gaps or inconsistencies.
- Responding to customer enquiries via email, online marketplaces (e.g., ILS, PartsBase), website and social media platforms.
- Providing product information, pricing, availability, and shipping details in a timely and professional manner.
- Supporting the listing and updating of inventory on e-commerce platforms.
- Preparing quotations, processing orders, and generating invoices.
- Maintaining CRM records and tracking customer interactions, leads, and order status.
- Assisting in generating sales reports and supporting inventory planning.
Key attributes:
- Passion for aviation and sustainability.
- Strong communication skills and attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Honest, respectful with a high level of integrity.
- Positive and passionate with a 'can do' attitude.
- Collaborative team player who values all people.
- Customer focused, flexible and responsible.
- Drive for continuous improvement and development.
Experience required:
- Experience in sales administration, preferably within aviation.
- Familiarity with aircraft component trace documentation and regulatory standards.
- Proficiency in Microsoft Office and CRM systems.
Location: St Athan
Full Time
Hours: 40 hours per week 8:00am - 4:30pm Monday - Thursday, 8:00am - 3:30pm Friday
To apply please send your CV to Ellen Barnett via email to careers@ecube.aero together with a covering letter explaining why you would be brilliant in this role.
Sales Administrator - Aviation Components in London employer: eCube Solutions Ltd
Contact Detail:
eCube Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator - Aviation Components in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for aviation and sustainability.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer enquiries across various platforms, being clear and confident in your responses will set you apart. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show your attention to detail! When discussing your experience, highlight specific examples where you’ve managed documentation or resolved inconsistencies. This will demonstrate that you’re meticulous and ready to tackle the challenges of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Sales Administrator - Aviation Components in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration, especially within aviation. We want to see how your skills align with the meticulous nature of the role, so don’t hold back on showcasing your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about aviation and sustainability, and how your positive attitude and collaborative spirit make you a perfect fit for our team. We love a good story!
Showcase Your Customer Focus: Since this role involves handling customer enquiries across various platforms, highlight any relevant experience you have in customer support. We’re looking for someone who can respond professionally and efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Let’s get your journey started!
How to prepare for a job interview at eCube Solutions Ltd
✨Know Your Documentation Standards
Familiarise yourself with industry standards like ATA Spec 106 and EASA/FAA regulations. Being able to discuss these in detail will show your understanding of the role and your commitment to accuracy in documentation.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries in the past, especially through e-commerce platforms or social media. Highlight your ability to provide timely and professional responses, as this is crucial for the Sales Administrator role.
✨Demonstrate Your Team Spirit
Be ready to talk about times when you've collaborated with internal teams or suppliers to resolve issues. This will illustrate your teamwork skills and your ability to maintain a positive working environment, which is key for this position.
✨Highlight Your Passion for Aviation
Express your enthusiasm for aviation and sustainability during the interview. Share any relevant experiences or interests that align with the company's values, as this will help you stand out as a candidate who truly cares about the industry.
