Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with car troubles and handle sales calls.
- Company: Join ECU Testing Ltd, located near beautiful Shipley Country Park.
- Benefits: Enjoy 32 days holiday, monthly bonuses, free meals, and gym access.
- Why this job: Perfect for car enthusiasts wanting to grow in a supportive environment.
- Qualifications: Experience in customer service and a passion for cars preferred.
- Other info: Ongoing training and fun team-building events await you!
The predicted salary is between 24000 - 36000 £ per year.
Do you love talking technical about cars? We have a fantastic opportunity for an automotive parts sales advisor to join our team and help advise our customers with their car troubles. Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding.
It is preferred that candidates have proven experience in a telephone sales customer service role, and a keen interest in cars is an advantage. You will be required to perform the following tasks:
- To ensure the efficient handling of inbound and outbound calls in a timely manner.
- To identify opportunities to upsell products and services for successful sales opportunities.
- Handle live chat online enquiries.
- To ensure accurate information is provided over the phone and in person where necessary.
- To update customer records and internal database as and when required.
- To create invoices, proformas and credit notes.
- To create outbound and inbound courier labels.
- Communicate effectively with internal technical departments.
- Be an effective go-between for customers and internal technical staff.
In return, the successful candidates will receive:
- Full on the job training, constantly, throughout your career here at ECU Testing Ltd.
- 32 days holiday per year, inclusive of bank holidays.
- A monthly sales bonus.
- Free work uniform and PPE.
- Free takeaway meal every Friday, named ‘FAT FRIDAY' by all the staff.
- Access to a fully equipped company gym.
- Birthday gifts.
- Christmas party, fully paid for by the Managing Director.
- Annual team building days.
- Excellent in-house career development opportunities.
If you are interested in this role, please apply online today.
Customer Sales Advisor in Ilkeston employer: ECU Testing
Contact Detail:
ECU Testing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in Ilkeston
✨Tip Number 1
Familiarise yourself with common automotive parts and their functions. This knowledge will not only help you in conversations with customers but also demonstrate your genuine interest in cars during the interview.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling inbound and outbound calls, being articulate and confident over the phone will set you apart from other candidates.
✨Tip Number 3
Research the company and its products thoroughly. Understanding what ECU Testing Ltd. offers will allow you to engage more effectively with potential customers and show that you're proactive.
✨Tip Number 4
Prepare for role-play scenarios during the interview. Being able to demonstrate how you would handle customer inquiries or upsell products can showcase your sales skills and customer service approach.
We think you need these skills to ace Customer Sales Advisor in Ilkeston
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your experience in telephone sales and any technical knowledge about cars that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience, particularly in customer service and sales roles. Use specific examples that demonstrate your ability to handle calls, upsell products, and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your customer service skills. Mention why you are interested in this position and how you can contribute to the team at ECU Testing Ltd.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at ECU Testing
✨Show Your Passion for Cars
Since the role involves advising customers on car troubles, it's essential to demonstrate your enthusiasm for cars during the interview. Share any personal experiences or knowledge you have about automotive parts and how they can impact vehicle performance.
✨Highlight Your Sales Experience
Make sure to discuss your previous experience in telephone sales or customer service roles. Provide specific examples of how you've successfully handled calls, upsold products, or resolved customer issues to showcase your skills.
✨Prepare for Technical Questions
Expect some technical questions related to automotive parts. Brush up on common car issues and their solutions, as well as the products you might be selling. This will help you communicate effectively with both customers and internal technical staff.
✨Demonstrate Effective Communication Skills
As a Customer Sales Advisor, you'll need to be an effective communicator. Practice articulating your thoughts clearly and concisely. During the interview, focus on how you can bridge the gap between customers and technical departments.
