At a Glance
- Tasks: Assist customers with car troubles and handle sales calls.
- Company: Join ECU Testing Ltd, located near beautiful Shipley Country Park.
- Benefits: Enjoy 32 days holiday, monthly bonuses, free meals, and gym access.
- Why this job: Perfect for car enthusiasts wanting to grow in a supportive environment.
- Qualifications: Experience in sales or customer service is preferred; passion for cars is a plus.
- Other info: Full training provided and fun team events like a Christmas party!
The predicted salary is between 28800 - 43200 £ per year.
Do you love talking technical about cars? We have a fantastic opportunity for an automotive parts sales advisor to join our team and help advise our customers with their car troubles.
Based conveniently between Nottingham and Derby centres, nestled on the entrance to one of the regions finest country parks (Shipley Country Park), boasting 700 acres of beautiful landscape popular for relaxed café dining, walking, fishing, biking and horse-riding.
It is preferred that candidates have proven experience in a telephone sales customer service role, and a keen interest in cars is an advantage.
You will be required to perform the following tasks:
- To ensure the efficient handling of inbound and outbound calls in a timely manner.
- To Identify opportunities to upsell products and services for successful sales opportunities
- Handle Live chat online enquiries
- To ensure accurate information is provided over the phone and in person where necessary.
- To update customer records and internal Database as and when required
- To create invoices, proformas and credit notes
- To create outbound and inbound courier labels
- Communicate effectively with internal technical departments.
- Be an effective go-between for customers and internal technical staff
In return, the successful candidates will receive:
- Full on the job training, constantly, throughout you career here at ECU Testing ltd.
- 32 days holiday per year, inclusive of bank holidays.
- A monthly sales bonus.
- Free work uniform and PPE.
- Free takeaway meal every Friday, named ‘FAT FRIDAY’ by all the staff.
- Access to a fully equipped company gym.
- Birthday Gifts.
- Christmas party, fully paid for by the Managing director.
If you are interested in this role, please apply online today.
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Created on 25/06/2025 by TN United Kingdom
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Customer Sales Advisor employer: ECU Testing Ltd
Contact Detail:
ECU Testing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Brush up on your automotive knowledge! Familiarise yourself with common car issues and parts, as well as the latest trends in the automotive industry. This will not only help you in conversations but also show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. Since the role involves handling inbound and outbound calls, being articulate and clear is crucial. Consider role-playing scenarios with friends or family to build confidence in discussing technical topics.
✨Tip Number 3
Research the company culture at ECU Testing Ltd. Understanding their values and work environment can help you tailor your approach during any interactions. Mentioning specific aspects of their culture in conversations can make you stand out.
✨Tip Number 4
Network with current employees or others in the automotive sales field. Engaging with professionals can provide insights into the role and the company, plus it might lead to valuable referrals that could boost your application.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Highlight your relevant experience in customer service and any technical knowledge about cars.
Tailor Your CV: Customise your CV to reflect your experience in telephone sales and customer service. Include specific examples of how you've successfully handled customer inquiries or upsold products in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your ability to communicate effectively with customers. Mention why you are interested in this role and how you can contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECU Testing Ltd
✨Show Your Passion for Cars
Make sure to express your enthusiasm for cars during the interview. Share any personal experiences or knowledge you have about automotive parts, as this will demonstrate your genuine interest and make you stand out.
✨Prepare for Technical Questions
Since the role involves advising customers on car troubles, be ready to answer technical questions related to automotive parts. Brush up on common issues and solutions to show that you can effectively communicate with both customers and internal technical staff.
✨Highlight Your Sales Experience
Discuss your previous experience in telephone sales and customer service. Provide specific examples of how you've successfully upsold products or handled challenging customer interactions to showcase your skills.
✨Practice Effective Communication
As the role requires handling inbound and outbound calls, practice clear and concise communication. You might want to do a mock interview with a friend to refine your ability to convey information accurately and confidently.