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- Tasks: Support end users with telephony issues and assist in rollout projects.
- Company: Join ECS Resource Group, a diverse and inclusive employer.
- Benefits: Earn £200 a day with a flexible contract for 2 months.
- Why this job: Gain hands-on experience in a dynamic team during a transitional period.
- Qualifications: Previous support role experience, ideally in telephony or deployment.
- Other info: This role starts on 1st September; perfect for students seeking short-term work.
The predicted salary is between 36000 - 60000 £ per year.
Telephony Support Engineer – Belfast – £200 a day inside IR35 – 2 months contract starting 1st September
We are recruiting for a telephony support to assist with a rollout project at Belfast. This role will provide additional capacity to support end users with any issues that may arise, as well as contribute to BAU activities during a transitional period within the team.
Skills & Experience Required:
- Previous experience in a support role, ideally involving telephony or deployment projects
- Familiarity with phone systems and user support
- Strong communication and troubleshooting skills
- Ability to work independently and manage priorities effectively
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:
JBRP1_UKTJ
Telehony Engineer employer: ECS
Contact Detail:
ECS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telehony Engineer
✨Tip Number 1
Make sure to brush up on your telephony systems knowledge. Familiarity with the specific phone systems used in the industry can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your troubleshooting skills during any conversations or interviews. Be prepared to discuss specific examples where you've successfully resolved issues, as this will demonstrate your capability to handle the challenges of the role.
✨Tip Number 3
Network with professionals in the telephony field. Engaging with others in the industry can provide valuable insights and potentially lead to referrals, which can significantly increase your chances of landing the job.
✨Tip Number 4
Showcase your ability to work independently by sharing experiences where you've managed priorities effectively. This is crucial for a support role, especially during transitional periods, so make sure to convey your self-management skills.
We think you need these skills to ace Telehony Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experience required for the Telephony Support Engineer position. Tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved telephony support or deployment projects. Use specific examples to demonstrate your troubleshooting skills and ability to manage priorities.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your skills align with the role. Mention your familiarity with phone systems and your strong communication abilities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECS
✨Showcase Your Telephony Knowledge
Make sure to highlight your previous experience with telephony systems during the interview. Be prepared to discuss specific projects you've worked on and the challenges you faced, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Strong Communication Skills
Since the role involves supporting end users, it's crucial to exhibit your communication abilities. Practice explaining technical concepts in simple terms, as this will show that you can effectively assist users who may not be tech-savvy.
✨Prepare for Troubleshooting Scenarios
Anticipate questions related to troubleshooting common telephony issues. Think of examples from your past experiences where you successfully resolved problems, and be ready to walk the interviewer through your thought process.
✨Emphasise Your Ability to Work Independently
The job requires managing priorities effectively, so be prepared to discuss how you handle tasks autonomously. Share examples of how you've successfully managed your time and workload in previous roles, especially during transitional periods.
