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- Tasks: Support end users with telephony issues and assist in rollout projects.
- Company: Join ECS Resource Group, a diverse and inclusive employer.
- Benefits: Earn £200 a day with a flexible contract for 2 months.
- Why this job: Gain hands-on experience in a dynamic team during an exciting transition.
- Qualifications: Previous support experience, especially in telephony, is essential.
- Other info: This role starts on 1st September; perfect for students seeking short-term work.
The predicted salary is between 36000 - 60000 £ per year.
Telephony Support Engineer – Belfast – £200 a day inside IR35 – 2 months contract starting 1st September
We are recruiting for a telephony support to assist with a rollout project at Belfast. This role will provide additional capacity to support end users with any issues that may arise, as well as contribute to BAU activities during a transitional period within the team.
Skills & Experience Required:
- Previous experience in a support role, ideally involving telephony or deployment projects
- Familiarity with phone systems and user support
- Strong communication and troubleshooting skills
- Ability to work independently and manage priorities effectively
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:
JBRP1_UKTJ
Telehony Engineer employer: ECS
Contact Detail:
ECS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telehony Engineer
✨Tip Number 1
Make sure to brush up on your telephony systems knowledge. Familiarise yourself with the specific phone systems that are commonly used in the industry, as this will help you stand out during any discussions or interviews.
✨Tip Number 2
Highlight your troubleshooting skills in conversations. Be prepared to share examples of how you've resolved issues in previous roles, as this will demonstrate your capability to handle the challenges that may arise in this position.
✨Tip Number 3
Network with professionals in the telephony field. Attend relevant meetups or online forums to connect with others who work in similar roles, as they might provide insights or even referrals for the position you're interested in.
✨Tip Number 4
Prepare for potential scenario-based questions during interviews. Think about common issues that users face with telephony systems and how you would approach resolving them, as this will showcase your problem-solving abilities.
We think you need these skills to ace Telehony Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in support roles, especially those involving telephony or deployment projects. Use specific examples to demonstrate your skills in troubleshooting and user support.
Craft a Strong Cover Letter: Write a cover letter that addresses the key skills mentioned in the job description. Emphasise your strong communication skills and ability to work independently, providing examples of how you've successfully managed priorities in past roles.
Highlight Relevant Experience: In your application, clearly outline any familiarity you have with phone systems and user support. Mention any specific technologies or systems you have worked with that are relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a support role.
How to prepare for a job interview at ECS
✨Showcase Your Telephony Knowledge
Make sure to highlight your previous experience with telephony systems during the interview. Be prepared to discuss specific projects you've worked on and the challenges you faced, as this will demonstrate your expertise in the field.
✨Demonstrate Strong Communication Skills
Since the role involves supporting end users, it's crucial to exhibit your communication skills. Practice explaining technical concepts in simple terms, as this will show that you can effectively assist users who may not be tech-savvy.
✨Prepare for Troubleshooting Scenarios
Anticipate questions related to troubleshooting common telephony issues. Think of examples from your past experiences where you successfully resolved problems, and be ready to walk the interviewer through your thought process.
✨Emphasise Your Ability to Work Independently
This role requires someone who can manage their priorities effectively. Be prepared to discuss how you organise your workload and handle multiple tasks, especially in a transitional period, to reassure them of your capability to work autonomously.
