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- Tasks: Support end users with telephony issues and assist in rollout projects.
- Company: Join ECS Resource Group, a diverse and inclusive employer.
- Benefits: Earn £200 a day with a flexible contract for 2 months.
- Why this job: Gain hands-on experience in a dynamic team during an exciting transition.
- Qualifications: Previous support experience, especially in telephony, is essential.
- Other info: This role starts on 1st September; perfect for students seeking short-term work.
The predicted salary is between 36000 - 60000 £ per year.
Telephony Support Engineer – Belfast – £200 a day inside IR35 – 2 months contract starting 1st September
We are recruiting for a telephony support to assist with a rollout project at Belfast. This role will provide additional capacity to support end users with any issues that may arise, as well as contribute to BAU activities during a transitional period within the team.
Skills & Experience Required:
- Previous experience in a support role, ideally involving telephony or deployment projects
- Familiarity with phone systems and user support
- Strong communication and troubleshooting skills
- Ability to work independently and manage priorities effectively
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:
JBRP1_UKTJ
Telehony Engineer employer: ECS
Contact Detail:
ECS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telehony Engineer
✨Tip Number 1
Make sure to brush up on your telephony knowledge. Familiarise yourself with the latest phone systems and technologies that are commonly used in support roles. This will not only help you during the interview but also show that you're proactive and genuinely interested in the field.
✨Tip Number 2
Practice your troubleshooting skills. Prepare for potential scenario-based questions where you might need to demonstrate how you would handle specific telephony issues. Being able to articulate your thought process clearly can set you apart from other candidates.
✨Tip Number 3
Highlight your communication skills. Since this role involves supporting end users, be ready to discuss examples of how you've effectively communicated technical information to non-technical users in the past. This will showcase your ability to bridge the gap between technology and user experience.
✨Tip Number 4
Demonstrate your ability to work independently. Be prepared to share instances where you've successfully managed your own priorities and completed tasks without direct supervision. This is crucial for a role that requires self-motivation and initiative.
We think you need these skills to ace Telehony Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experience required for the Telephony Support Engineer position. Tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved telephony support or deployment projects. Use specific examples to demonstrate your troubleshooting skills and ability to manage priorities.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses the key responsibilities of the role. Mention your familiarity with phone systems and how your communication skills will benefit the team during the transitional period.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECS
✨Showcase Your Telephony Knowledge
Make sure to highlight your previous experience with telephony systems during the interview. Be prepared to discuss specific projects you've worked on and how you resolved any issues that arose.
✨Demonstrate Strong Communication Skills
Since this role involves supporting end users, it's crucial to exhibit your communication skills. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy.
✨Prepare for Troubleshooting Scenarios
Anticipate questions related to troubleshooting common telephony issues. Think of examples from your past experiences where you successfully diagnosed and resolved problems, and be ready to walk the interviewer through your thought process.
✨Emphasise Your Ability to Work Independently
This role requires managing priorities effectively, so be prepared to discuss how you handle tasks independently. Share examples of how you've successfully managed your time and workload in previous positions.
