At a Glance
- Tasks: Provide on-site IT support and troubleshoot hardware/software issues.
- Company: Join a dynamic IT support team in Cumbria.
- Benefits: Full training, hands-on experience, and career growth opportunities.
- Other info: Ideal for proactive learners who enjoy problem-solving.
- Why this job: Kickstart your IT career with real-world experience and support.
- Qualifications: Basic IT knowledge and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a Junior Service Delivery Engineer to join a busy on-site IT support team in Cumbria. This is a great opportunity for someone early in their IT career or looking to build hands-on experience in a real working environment. You'll be fully supported with training and development, making this an ideal role if you have a basic IT understanding and a strong willingness to learn.
What you'll be doing:
- Providing on-site deskside support to end users (hardware & software issues)
- Setting up and delivering IT equipment (laptops, phones, tablets, etc.)
- Troubleshooting everyday IT problems in a Windows environment
- Supporting users face-to-face to keep them up and running
- Managing your own support tickets and working to targets
- Assisting with hardware rollouts, upgrades, and other IT projects
- Helping with simple break-fix tasks on devices (training provided)
This is a hands-on role, so you'll be actively working across customer sites rather than office-based.
What we're looking for:
- Basic IT knowledge (Windows, hardware, Microsoft applications)
- Strong communication and customer service skills
- A proactive attitude and willingness to learn
- Good problem-solving ability
- Ability to work in a fast-paced environment
Requirements:
- Full UK driving licence (travel between sites required)
- Must be 21+
- Happy to work on-site full time
What's in it for you?
- Full training provided to build your technical skills
- Opportunity to gain hands-on experience across different systems and environments
- Exposure to projects such as device rollouts and upgrades
- A great stepping stone into a long-term IT career
This role is perfect for someone who enjoys working with people, solving problems, and wants to grow their career in IT support.
Junior Service Delivery Engineer in Slough employer: ECS
Join a dynamic team as a Junior Service Delivery Engineer in Cumbria, where you'll receive comprehensive training and development to kickstart your IT career. Our supportive work culture fosters hands-on experience and personal growth, making it an ideal environment for those eager to learn and advance in the field of IT support. With opportunities to engage in exciting projects and a focus on teamwork, this role offers a meaningful pathway to a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Delivery Engineer in Slough
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of face-to-face interaction, being able to explain technical issues in simple terms will set you apart. Role-play with a friend or family member to build confidence!
✨Tip Number 3
Be proactive! If you have the chance, reach out to current employees on LinkedIn. Ask them about their experiences and any tips they might have for someone stepping into the Junior Service Delivery Engineer role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take that next step in your IT career.
We think you need these skills to ace Junior Service Delivery Engineer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Service Delivery Engineer role. Highlight any relevant IT knowledge, especially with Windows and hardware, to show us you’re a great fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your proactive attitude and willingness to learn make you the perfect candidate for our team.
Show Off Your Communication Skills:Since this role involves face-to-face support, it’s important to demonstrate your strong communication skills in your application. Share examples of how you've effectively helped others in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ECS
✨Know Your Basics
Brush up on your basic IT knowledge, especially around Windows and common hardware issues. Be ready to discuss your understanding of Microsoft applications, as this will show your potential employer that you have a solid foundation to build upon.
✨Show Off Your Communication Skills
Since this role involves face-to-face support, practice explaining technical concepts in simple terms. Think about how you would help a friend with a tech issue. Clear communication can set you apart from other candidates.
✨Demonstrate Your Problem-Solving Ability
Prepare for situational questions where you might need to troubleshoot a problem. Think of examples from your past experiences where you successfully resolved an issue, even if it was outside of a formal job setting.
✨Express Your Willingness to Learn
This position is all about growth and development. Be enthusiastic about the training opportunities offered and share specific areas you’re eager to improve in. Employers love candidates who are proactive about their learning journey.
