IT Support Specialist (Contract)
Preston, (full time & 5 days on site)
Contract: Initially 6 months - starting imminently
Salary £230 per day (inside IR35 only)
Are you an experienced IT Support Specialist who enjoys building strong customer relationships, improving service performance and taking ownership when challenges arise?
Previous experience:
Do you hold current SC Clearance?
Do you hold an ITIL Foundation qualification (or higher)?
Can you evidence Level 1 & 2 technical assistance in a Service Desk/Walk Up Tech Bar/L2 Technical Support role?
Do you have experience of using ServiceNow, (especially Reporting & Dashboarding)?
Are you able to diagnose hardware and Windows OS issues?
I am recruiting for a prominent client who is looking for a Support Specialist who has all of the above! With an initial 6 month contract period, this could be extended, (to be confirmed)
Responsibilities:
You'll be part of the Local Support Team, providing Levels 1 & 2 support to users.
Undertake diagnostics & troubleshooting for: hardware, software, OS & basic connectivity, (LAN/WIFI)
Use ServiceNow to log, track & manage the lifecycle of tickets.
Apply today if you're an experienced IT Support Specialist who wants greater ownership, influence & the opportunity to make a visible impact within a secure business.
Please ensure your CV clearly demonstrates the experience required.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
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SC 2nd Line Support Engineer in Preston employer: ECS
As a leading employer in the IT support sector, we offer a dynamic work environment that values innovation and teamwork. Our Swindon location provides employees with the opportunity to engage in meaningful projects while enjoying competitive pay and a supportive culture that fosters professional growth. Join us for a rewarding experience where your contributions directly impact our success.
