At a Glance
- Tasks: Engage with customers to solve technical challenges and design innovative solutions.
- Company: Leading IT solutions provider with a collaborative presales team.
- Benefits: Competitive salary, hybrid working, structured training, and career progression.
- Other info: Opportunity to work with enterprise clients and leading technology vendors.
- Why this job: Combine your tech skills with customer interaction in a dynamic presales role.
- Qualifications: 1+ year in a customer-facing technical role and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you an IT professional who enjoys solving technical problems and working with customers? We're looking for a Technical Solutions Consultant to join a growing presales team within a leading IT solutions provider. This role is ideal for someone with around a year's customer-facing technical experience who enjoys understanding business challenges and designing technology solutions.
Working as part of the presales function, you'll partner with the sales team to scope customer requirements, recommend solutions and help shape technical proposals across a broad range of technologies. If you have a solid infrastructure background, enjoy speaking with customers and want to develop your presales career, this is an excellent opportunity.
What you'll be doing:
- Working with customers to understand their technical and business requirements.
- Supporting the sales team throughout the presales process, providing technical expertise and solution guidance.
- Designing high-level solutions across infrastructure, cloud, networking, security and modern workplace technologies.
- Producing solution designs, technical proposals and supporting documentation.
- Presenting technical recommendations to customers and helping articulate the value of proposed solutions.
- Collaborating with internal delivery and technical teams to ensure solutions are practical and achievable.
- Continuously developing your knowledge across new technologies and vendor solutions.
What we're looking for:
- Around 1+ year's experience in a customer-facing technical role, such as: Technical Solutions Consultant, Presales Consultant, Technical Consultant, Solutions Engineer, Post-Sales Consultant, Professional Services Consultant.
- A broad understanding of IT infrastructure, with exposure to areas such as Microsoft technologies, cloud, networking, virtualisation, cybersecurity or backup.
- An interest in solution design and helping customers solve business and technical challenges.
- Strong communication skills and confidence working directly with customers.
- A genuine desire to learn new technologies and broaden your technical expertise.
- The ability to explain technical concepts clearly to both technical and non-technical stakeholders.
What's on offer:
- £40,000-£45,000 basic salary.
- Hybrid working (2/3 days per week in the Manchester office).
- Structured training and ongoing development across a wide range of technologies.
- The opportunity to build a long-term career in presales and technical consultancy.
- Exposure to enterprise customers, leading technology vendors and experienced solution architects.
- A collaborative team environment with genuine progression opportunities.
If you're looking to combine your technical expertise with customer engagement and build a career in presales consultancy, we'd love to hear from you.
Presales Consultant in Manchester employer: ECS
ECS Resource Group is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a CyberArk Engineer, you will have the opportunity to work on cutting-edge projects with a global managed service provider, enhancing your skills while contributing to significant telecom initiatives. With a focus on employee growth and a commitment to work-life balance, ECS Resource Group ensures that every team member feels valued and empowered in their career journey.
