Account Manager / Customer Service Account Management in Manchester

Desk Based Account Manager Location: Hours: Monday-Friday, 9:00-5:30 We\’re looking for energetic, tenacious and driven Desk Based Account Managers to join our team based in Manchester. You\’ll manage circa 300-350 existing SME customers, re engage dormant accounts, uncovering new opportunities, and developing strong, long lasting relationships. This is a fast paced, KPI driven role where persistence, confidence, and commercial awareness are key. Re engaging under managed accounts and driving revenue growth Building customer relationships and identifying upsell opportunities Selling telecoms, connectivity, cyber security, and Microsoft related services Managing the full sales cycle from discovery to order Maintaining accurate CRM records and meeting call/activity KPIs Working closely with Sales Specialists for technical support You will have at least 1-3 + years\’ experience in account management or desk based sales MSP, telecoms, connectivity, cyber security, or Microsoft services Must live within 30-40 minutes from the office/ Stretford Able to pass DBS and background checks