At a Glance
- Tasks: Lead the strategy and growth of innovative UC and Contact Centre products.
- Company: Dynamic company focused on Unified Communications and Contact Centre solutions.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Join a collaborative team in a fast-paced, remote work environment.
- Why this job: Shape the future of communication technology and drive impactful product development.
- Qualifications: Experience in product management and a passion for tech innovation.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Location: Remote
Salary: £60k
Role Profile
We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services.
Key Responsibilities
- Own and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutions.
Product Manager - UC and Contact Centre in London employer: ECS
As a leading player in the Unified Communications and Contact Centre space, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and innovation. Our remote working model offers flexibility, allowing you to balance your professional and personal life while contributing to cutting-edge solutions in a supportive environment. Join us to be part of a team that values your expertise and encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - UC and Contact Centre in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing their UCaaS and CCaaS offerings inside out will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around product strategy and growth. We want to hear your story!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Product Manager - UC and Contact Centre in London
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor your CV and cover letter to highlight your relevant experience in Unified Communications and Contact Centre management. Show us why you're the perfect fit for this role!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics and examples to demonstrate how you've successfully led product strategies or improved services in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ECS
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Unified Communications and Contact Centre products. Familiarise yourself with UCaaS, CCaaS, SIP, and voice services. This knowledge will help you confidently discuss how your experience aligns with their product strategy.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've previously developed product roadmaps or strategies. Use specific examples that highlight your ability to drive growth and innovation in similar roles. This will demonstrate your commercial acumen and strategic mindset.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's current challenges in the UC and Contact Centre space. This shows your genuine interest and helps you assess if the role is the right fit for you.
✨Highlight Collaboration Skills
As a Product Manager, you'll need to work closely with various teams. Be ready to share examples of how you've successfully collaborated with cross-functional teams in the past. This will illustrate your ability to lead and influence others effectively.
