At a Glance
- Tasks: Provide hardware and software support to users, both remotely and on-site.
- Company: Join a dynamic team focused on delivering top-notch tech support.
- Benefits: Flexible hours, competitive pay, and opportunities for skill development.
- Other info: Great chance to grow your career in a fast-paced environment.
- Why this job: Be the go-to tech hero, solving problems and making a difference daily.
- Qualifications: Experience in tech support and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments.
Key Responsibilities
- Replace desktops, laptops, and monitors on a like-for-like basis.
Locations
Deskside Technician in Lincoln, Lincolnshire employer: ECS
As a Deskside Technician with us, you'll join a dynamic team that values innovation and collaboration in a supportive work environment. We offer competitive benefits, ongoing training, and clear pathways for career advancement, all while working in a vibrant location that fosters both professional and personal growth. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Deskside Technician in Lincoln, Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work as Deskside Technicians or in similar roles. They might have insider info on job openings or can even refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of how you've tackled hardware and software issues in the past – it’ll make you stand out!
✨Tip Number 3
Stay flexible! Since this role requires adaptability, highlight your ability to work in various environments and with different technologies. Employers love candidates who can roll with the punches and adjust to changing needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better shot at landing that Deskside Technician role. Let’s get you started!
We think you need these skills to ace Deskside Technician in Lincoln, Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with hardware and software support. We want to see how you've tackled similar challenges in the past, so don’t hold back on those relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Deskside Technician role. Share specific examples of how you've met SLAs and supported users effectively.
Showcase Your Flexibility:Since this role requires flexibility, mention any previous experiences where you adapted to changing environments or schedules. We love candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ECS
✨Know Your Tech Inside Out
As a Deskside Technician, you'll need to demonstrate your technical knowledge. Brush up on the latest hardware and software trends, and be ready to discuss troubleshooting methods for common issues. Show them you can think on your feet!
✨Understand SLAs and Customer Service
Since this role involves adhering to Service Level Agreements, make sure you understand what SLAs are and how they impact service delivery. Be prepared to share examples of how you've met or exceeded SLAs in previous roles.
✨Flexibility is Key
This position requires flexibility in working hours. Be ready to discuss your availability and any past experiences where you adapted to changing schedules or environments. Highlight your ability to work under pressure while maintaining a positive attitude.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you successfully resolved technical issues, and be ready to walk the interviewer through your thought process step-by-step.
