Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues on-site.
- Company: Join a global managed service provider in the manufacturing sector.
- Benefits: Gain valuable experience with training provided and work in a dynamic environment.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in a collaborative team.
- Qualifications: Background in IT support, strong troubleshooting skills, and willingness to learn new software.
- Other info: Contract role based on-site in Dumfries & Galloway, Scotland.
The predicted salary is between 30000 - 42000 £ per year.
ECS Resource Group are currently working in partnership with a global managed service provider who\’s end client is in the Manufacturing sector. We are assisting them with the search for a IT Support Engineer on a contract basis. This is a contract that is inside IR35 and is based on-site every day in Dumfries & Galloway, Scotland.
Key Responsibilities:
-
Provide hands-on IT support for implementation activities.
-
Set up and configure barcode printers, RF scanners, and related hardware.
-
Assist SMEs and Power Users in preparing hardware and software for go-live readiness.
-
Troubleshoot infrastructure and connectivity issues on-site.
-
Collaborate with the central project team to ensure consistent setup and deployment practices.
Key Skills:
-
Background in system administration and IT infrastructure support.
-
Experience with hardware configuration, including scanners and printers.
-
Strong troubleshooting skills and ability to work independently.
-
Excellent communication and collaboration skills with cross-functional teams.
-
Willingness to learn and adapt to new software (SAP and others – training provided).
Further job details available upon application.
Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application – please direct all queries to , and they will be responded to, alongside your application ASAP. If you haven\’t received a response within 1 working day, please call the direct line which is 01676545402.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
IT Support Engineer employer: ECS
Contact Detail:
ECS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific hardware mentioned in the job description, such as barcode printers and RF scanners. Having hands-on experience or knowledge about these devices will give you an edge during discussions with the hiring team.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to IT infrastructure and connectivity issues. Be prepared to discuss past experiences where you've successfully resolved similar problems, as this will demonstrate your capability to handle the role's challenges.
✨Tip Number 3
Since the role involves collaboration with cross-functional teams, think of examples from your previous work where you effectively communicated and worked with others. Highlighting your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Show your willingness to learn new software, particularly SAP, as mentioned in the job description. You could mention any relevant training or courses you've taken that demonstrate your proactive approach to learning and adapting to new technologies.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, system administration, and hardware configuration. Use keywords from the job description to demonstrate that you meet the key skills required for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the IT Support Engineer position. Mention your hands-on experience with barcode printers and RF scanners, and how your troubleshooting skills can benefit the team.
Showcase Communication Skills: In your application, emphasise your excellent communication and collaboration skills. Provide examples of how you've worked with cross-functional teams in the past, as this is crucial for the role.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through the StudySmarter website and include any additional documents requested, such as references or certifications.
How to prepare for a job interview at ECS
✨Showcase Your Technical Skills
Be prepared to discuss your experience with system administration and IT infrastructure support. Highlight specific examples of hardware configuration, especially with barcode printers and RF scanners, as this is crucial for the role.
✨Demonstrate Troubleshooting Abilities
Expect questions that assess your troubleshooting skills. Prepare to share instances where you've successfully resolved connectivity or infrastructure issues, showcasing your ability to work independently under pressure.
✨Emphasise Communication and Collaboration
Since the role involves working with cross-functional teams, be ready to discuss how you’ve effectively communicated and collaborated in past projects. Provide examples of how you’ve assisted others, particularly SMEs and Power Users.
✨Express Willingness to Learn
The job requires adaptability to new software like SAP. Convey your enthusiasm for learning and any previous experiences where you quickly adapted to new technologies or processes.
