At a Glance
- Tasks: Provide top-notch IT support and troubleshoot complex issues for users and systems.
- Company: Global IT services provider with a focus on innovation and collaboration.
- Benefits: Competitive daily rate, dynamic work environment, and opportunities for professional growth.
- Other info: Initial 6-month contract with potential for extension in a vibrant Belfast location.
- Why this job: Join a team that keeps critical systems running smoothly and makes a real impact.
- Qualifications: Experience in IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 76000 - 104000 £ per year.
Salary: £76,000 - 104,000 per year
Requirements
- Proven experience working within a Third Line/IT Engineer role
- Strong IT troubleshooting experience across infrastructure, networking, and business applications
- Good knowledge of Microsoft 365, Active Directory, Windows Desktop, and Server environments
- Understanding of networking fundamentals and server administration
- Excellent communication skills and stakeholder management
Responsibilities
- Act as our onsite escalation point for IT support issues across users, systems, and infrastructure
- Support day-to-day infrastructure operations including servers, networking, hardware installation, and equipment racking
- Assist with project delivery and system rollouts
- Liaise between local users and our global IT teams
- Support business-critical system changes and provide hypercare during rollouts
Technologies
- Active Directory
- Hardware Support
- Microsoft 365
- Windows Office 365
We are a global IT services provider seeking an experienced 3rd Line Support Engineer for an initial 6-month contract based onsite in Belfast. This is an inside IR35 role offering £300 a day. You will join an operational environment supporting infrastructure and end-user technology, working closely with local users and our global IT teams to keep critical systems running smoothly.
3rd Line Support Engineer in Dundonald employer: ECS
As a global IT services provider, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Located in the vibrant city of Belfast, we offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our team members are well-supported in their career journeys. Join us to be part of a dynamic environment where your expertise in IT support will make a meaningful impact on our operations and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Support Engineer in Dundonald
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at ECS that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 3rd Line Support Engineer in Dundonald
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at ECS, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at ECS can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at ECS will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at ECS
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at ECS. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at ECS.
