Desktop Support Engineer
Location: Hirwaun, Aberdare Contract:
3 months, inside IR35 Working Pattern:
5 days per week onsite We're looking for a
Desktop Support Engineer
to join a busy onsite IT support team in Aberdare on an initial 3-month contract. This is a hands-on
Tech Bar / 1st Line support role , ideal for someone who enjoys helping users face-to-face and is comfortable working in a fast-paced environment with a high volume of support requests.
What you'll be doing:
Providing 1st Line IT support to users onsite Working within a busy Tech Bar / walk-up support environment Supporting Microsoft 365 applications Password resets and account support Basic laptop, desktop and peripheral troubleshooting Helping with general hardware and software issues Setting up and configuring devices where required Escalating more complex issues to the relevant support teams Delivering friendly and professional customer service
What we're looking for:
Previous experience in a 1st Line, Service Desk, IT Support or Tech Bar role Good knowledge of Microsoft 365 Experience with password resets and basic user account issues Confident troubleshooting basic hardware and software problems Comfortable working in a
busy, fast-paced environment Strong communication and customer service skills Happy to work
5 days per week onsite in Aberdare If you're interested and available for a new contract opportunity, please apply with your latest CV.
ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
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Deskside Support Engineer in Bradford employer: ECS
As a leading employer in the IT support sector, we offer a dynamic work environment that values innovation and teamwork. Our Swindon location provides employees with the opportunity to engage in meaningful projects while enjoying competitive pay and a supportive culture that fosters professional growth. Join us for a rewarding experience where your contributions directly impact our success.
