At a Glance
- Tasks: Design tailored service solutions and manage risks for successful delivery.
- Company: Dynamic company in the UK IT Managed Services market.
- Benefits: Competitive salary, car allowance, and commission opportunities.
- Other info: Remote role with opportunities for leadership and collaboration.
- Why this job: Shape innovative solutions and drive value for diverse clients.
- Qualifications: Experience in managed services and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote
Salary: £65k + Car + £10k comms
We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs and drive significant value.
- Design Tailored Solutions: Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services.
- Manage Risks & Assumptions: Identify and manage risks throughout the solution lifecycle, ensuring proactive solutions that maintain project momentum.
- Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery.
- Contribute to Service Development: Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative.
- Align service designs with business goals to ensure exceptional quality and customer satisfaction.
- Industry Experience: You have a strong understanding of the UK IT Managed Services market, including areas such as Modern Workplace, End User Service Desk, Managed Networks, Unified Communications, Infrastructure/Cloud, and Managed Security.
- Solution Creation: You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m.
- Certifications & Knowledge: ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential.
- Commercial Acumen: Your experience includes strong commercial and bid skills, including governance and costing models.
- Exceptional Communication Skills: You excel in documentation and presentations and feel comfortable communicating at the CxO level.
- Leadership & Collaboration: You are skilled in leading virtual teams and fostering collaboration across technical and sales functions.
- Understanding of TUPE and Managed Services Contracts: Knowledge of transition and transformation in managed services contracts is a plus.
Service Architect - Permanent (Remote) in Bolton employer: ECS
As a Service Architect at our company, you will thrive in a supportive and innovative remote work environment that prioritises employee growth and collaboration. We offer competitive salaries, comprehensive benefits, and opportunities to shape cutting-edge service solutions while working alongside diverse teams. Join us to be part of a forward-thinking organisation that values your expertise and fosters a culture of excellence and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect - Permanent (Remote) in Bolton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ECS values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ECS might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ECS!
✨Direct Apply to ECS
Let's not forget to apply directly through the ECS website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Architect - Permanent (Remote) in Bolton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ECS.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ECS. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ECS
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
