At a Glance
- Tasks: Provide onsite Level 2 IT support and resolve hardware and software issues.
- Company: Join a global managed service provider with a strong reputation.
- Benefits: Competitive pay, hands-on experience, and a chance to enhance your skills.
- Other info: Work in a dynamic environment with opportunities for growth.
- Why this job: Be the go-to tech guru and solve real-world IT challenges every day.
- Qualifications: Experience in IT support and a knack for troubleshooting.
The predicted salary is between 30000 - 40000 Β£ per year.
5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis.
Key
Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues.
Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations.
Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required.
Work collaboratively with the IT Manager and internal IT team to ensure efficient incide...
2nd Line Support Engineer in Bedford employer: ECS
ECS Resource Group is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a CyberArk Engineer, you will have the opportunity to work on cutting-edge projects with a global managed service provider, enhancing your skills while contributing to significant telecom initiatives. With a focus on employee growth and a commitment to work-life balance, ECS Resource Group ensures that every team member feels valued and empowered in their career journey.