Client-Focused Service Delivery Manager in Swansea

Client-Focused Service Delivery Manager in Swansea

Swansea Full-Time 40000 - 50000 £ / year (est.) No working from home possible
ECS Resource Group

At a Glance

  • Tasks: Manage customer relationships and ensure top-notch service delivery.
  • Company: ECS Resource Group, a dynamic company in Swansea.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Opportunity to drive service improvements and revenue growth.
  • Why this job: Be the key contact for clients and enhance their service experience.
  • Qualifications: Strong communication skills and a passion for customer satisfaction.

The predicted salary is between 40000 - 50000 £ per year.

ECS Resource Group in Swansea is seeking a Service Delivery Manager to be the primary contact for assigned customers, ensuring delivery against contractual commitments and exploring opportunities for service and revenue enhancement.

You will manage customer relationships across the service lifecycle—delivering clear communication, maintaining accountability, and driving satisfaction across all touchpoints.

Client-Focused Service Delivery Manager in Swansea employer: ECS Resource Group

ECS Resource Group is an exceptional employer, offering a dynamic work environment in Oxford where clinical excellence and professional development are at the forefront. With a strong emphasis on collaboration and evidence-based practices, employees benefit from comprehensive training opportunities and a supportive culture that fosters growth within the healthcare sector. Join us to make a meaningful impact in surgical solutions while enjoying the unique advantages of working in a vibrant city known for its rich history and innovation.

ECS Resource Group

Contact Details:

ECS Resource Group Recruitment Team

We think you need these skills to ace Client-Focused Service Delivery Manager in Swansea

Customer Relationship Management
Service Delivery Management
Contract Management
Communication Skills
Accountability
Revenue Enhancement
Problem-Solving Skills