Solutions Architect – Managed Network Services
Working Pattern: Hybrid – approximately 2 days per month in the Solihull office
The Opportunity
We are looking for an experienced Solutions Architect to join a growing technical team, playing a key role in designing innovative network infrastructure solutions and supporting customers throughout the sales lifecycle.
This is an excellent opportunity for a technically strong, customer-focused architect with a background in managed WAN, LAN, Wi-Fi and security services. You will work closely with Sales and Account Management teams, acting as the technical authority from initial customer engagement through to solution delivery.
What You’ll Be Doing
- Design tailored LAN and WAN solutions aligned to customer requirements and technical capabilities.
- Work closely with Sales and Account Management teams to understand customer needs and develop compelling technical propositions.
- Lead technical discussions, customer meetings and solution reviews, translating complex technical concepts into clear business outcomes.
- Produce high-quality technical documentation, including Statements of Work (SOWs), High-Level Designs (HLDs), network schematics and associated solution documentation.
- Collaborate with Service Delivery, Sales and Account Management teams to support new business opportunities, renewals and existing customer relationships.
- Ensure solutions are technically robust, commercially viable and deliver long-term customer value.
- Maintain accurate activity and opportunity information within CRM systems.
- Contribute to the development of a significant sales pipeline and support the wider pre-sales function.
- Good understanding of enterprise Wi-Fi technologies, including CAPWAP, WPA, 802.1X, mesh networking and wireless controllers.
- Excellent communication and presentation skills, with the ability to build trust and credibility with both technical and non-technical stakeholders.
- Commercial awareness and an understanding of how to balance technical excellence with customer and business requirements.
- Full UK driving licence and the ability to pass BPSS and relevant security clearance checks.
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Solutions Architect employer: ECS Resource Group
As a Senior Configuration Engineer at our leading telecommunications organisation, you will thrive in a dynamic and innovative work culture that prioritises collaboration and continuous improvement. With hybrid working options in Newbury, we offer competitive pay, opportunities for professional growth, and the chance to work on cutting-edge technologies in 4G and 5G networks. Join us to be part of a team that values your expertise and supports your career development in a rapidly evolving industry.
