ECS Resource Group is seeking an experienced Operations Manager to lead a team of senior leads within the Services department. You will own the support of our client's customer base, drive KPI and SLA achievement, and partner with senior leadership on strategic direction.
The ideal candidate has a Managed Services background, experience leading large technical teams, and a proven track record of improving service delivery and customer experience through ITIL-aligned processes and proactive
Senior Operations Manager - Managed Services Lead employer: ECS Resource Group
As a Senior Configuration Engineer at our leading telecommunications organisation, you will thrive in a dynamic and innovative work culture that prioritises collaboration and continuous improvement. With hybrid working options in Newbury, we offer competitive pay, opportunities for professional growth, and the chance to work on cutting-edge technologies in 4G and 5G networks. Join us to be part of a team that values your expertise and supports your career development in a rapidly evolving industry.
