Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues on-site.
- Company: Join a global managed service provider in the manufacturing sector.
- Benefits: Gain valuable experience with training provided and work in a dynamic environment.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in a collaborative team.
- Qualifications: Background in IT support, strong troubleshooting skills, and a willingness to learn.
- Other info: Contract role based on-site in Dumfries & Galloway, Scotland.
The predicted salary is between 36000 - 60000 £ per year.
ECS Resource Group are currently working in partnership with a global managed service provider who\’s end client is in the Manufacturing sector. We are assisting them with the search for a IT Support Engineer on a contract basis. This is a contract that is inside IR35 and is based on-site every day in Dumfries & Galloway, Scotland.
Key Responsibilities:
- Provide hands-on IT support for implementation activities.
- Set up and configure barcode printers, RF scanners, and related hardware.
- Assist SMEs and Power Users in preparing hardware and software for go-live readiness.
- Troubleshoot infrastructure and connectivity issues on-site.
- Collaborate with the central project team to ensure consistent setup and deployment practices.
Key Skills:
- Background in system administration and IT infrastructure support.
- Experience with hardware configuration, including scanners and printers.
- Strong troubleshooting skills and ability to work independently.
- Excellent communication and collaboration skills with cross-functional teams.
- Willingness to learn and adapt to new software (SAP and others – training provided).
Further job details available upon application.
#J-18808-Ljbffr
Information Technology Support Engineer employer: ECS Resource Group
Contact Detail:
ECS Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer
✨Tip Number 1
Familiarise yourself with the specific hardware mentioned in the job description, such as barcode printers and RF scanners. Having hands-on experience or knowledge about these devices will give you an edge during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to IT infrastructure and connectivity issues. Be prepared to discuss past experiences where you've successfully resolved similar problems.
✨Tip Number 3
Highlight any experience you have working in a collaborative environment, particularly with cross-functional teams. Being able to demonstrate your communication skills will be crucial for this role.
✨Tip Number 4
Show your willingness to learn new software, like SAP, by mentioning any relevant training or courses you've completed. This will indicate your adaptability and eagerness to grow within the role.
We think you need these skills to ace Information Technology Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the IT Support Engineer position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in system administration and IT infrastructure support. Provide specific examples of your experience with hardware configuration, troubleshooting, and collaboration with teams.
Show Willingness to Learn: Mention your adaptability and eagerness to learn new software, such as SAP. This can set you apart from other candidates, especially since training will be provided.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ECS Resource Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with system administration and IT infrastructure support. Highlight specific examples of hardware configuration, especially with barcode printers and RF scanners, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare to share instances where you successfully resolved infrastructure or connectivity issues, showcasing your ability to work independently under pressure.
✨Emphasise Communication Skills
Since collaboration with cross-functional teams is key, be ready to discuss how you've effectively communicated with others in past roles. Provide examples of how you’ve assisted SMEs and Power Users in previous projects.
✨Express Willingness to Learn
The job requires adaptability to new software like SAP. Convey your enthusiasm for learning and any relevant experiences where you quickly adapted to new technologies or processes.
