ECS Resource Group in Solihull is seeking a customer-focused Service Delivery Manager to own day-to-day service performance and relationships with B2B clients.
The role covers IT infrastructure, networking and managed services, with a hybrid work pattern (3 days in the office) and flexible core hours. You will lead service reviews, report on SLAs and drive service improvements. You will work closely with technical, sales and delivery teams to deliver the right outcomes for customers.
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Customer-Centric Service Delivery Manager (Hybrid) employer: ECS Resource Group
As a Senior Configuration Engineer at our leading telecommunications organisation, you will thrive in a dynamic and innovative work culture that prioritises collaboration and continuous improvement. With hybrid working options in Newbury, we offer competitive pay, opportunities for professional growth, and the chance to work on cutting-edge technologies in 4G and 5G networks. Join us to be part of a team that values your expertise and supports your career development in a rapidly evolving industry.
