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- Tasks: Build and maintain strategic relationships with clients to drive business growth.
- Company: Dynamic company offering remote work and a supportive culture.
- Benefits: Competitive salary, car allowance, and overtime pay.
- Why this job: Join a team where your relationship-building skills can shine and make a real impact.
- Qualifications: Experience in account management and knowledge of telecom services preferred.
- Other info: Opportunity for career advancement in a fast-paced environment.
The predicted salary is between 42000 - 58000 £ per year.
Base pay range
Direct message the job poster from ECS Resource Group
Location: Remote (Clients in the Midlands and East of England so would need to be based here)
About the Role
We’re looking for a driven and ambitious Account Manager to join a fast-growing technology solutions provider with a strong focus on Cybersecurity and broader IT services. This is an exciting opportunity for someone currently in an Inside Sales or Telephone Account Management position who is ready to take the next step into a more customer-facing, field-based role.
You’ll inherit a healthy portfolio of existing customers and be responsible for nurturing, expanding, and developing these relationships, while identifying new opportunities to drive growth across a wide range of technology offerings.
Key Responsibilities
- Manage and develop an existing customer base, maintaining strong and long-term relationships.
- Identify upsell and cross-sell opportunities across the company’s IT and Cyber portfolio.
- Meet clients face-to-face regularly to build trust and understand their business needs.
- Work collaboratively with internal technical teams to deliver tailored solutions.
- Achieve and exceed sales targets and KPIs.
- Represent the company at industry events, exhibitions, and networking opportunities.
Ideal Candidate
- 4–5 years’ experience in Inside Sales, Account Management, or IT Sales.
- Proven track record of working with SME or mid-market customers.
- Keen to progress into a more field-based, relationship-driven role.
- Exposure to Cybersecurity solutions or a strong interest in the area.
- Experience working in dynamic, fast-changing environments (e.g., businesses that have gone through acquisitions or rapid growth).
- Open-minded, adaptable, and eager to learn — not limited by rigid corporate processes.
- Confident communicator with strong interpersonal skills and commercial awareness.
Seniority level
Associate
Employment type
Full-time
Job function
IT Services and IT Consulting
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Account Manager employer: ECS Resource Group
Contact Detail:
ECS Resource Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building those relationships can really help us stand out.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your knowledge of WLR/SIP/NGN and data connectivity. We want them to see that you’re not just another candidate, but someone who truly understands their needs.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. We need to demonstrate that we can develop strategic relationships and understand their business inside out. Practice common interview questions and have examples ready to show how you’ve excelled in similar roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in developing strategic relationships and managing client accounts, as this is key for us at StudySmarter.
Showcase Relevant Skills: Don’t forget to mention your knowledge of WLR/SIP/NGN and data connectivity solutions. We want to see how your skills align with our needs, so be specific about your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about building client relationships and how you can contribute to our team at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at ECS Resource Group
✨Know Your Stuff
Make sure you brush up on the technical aspects mentioned in the job description, like WLR/SIP/NGN and data connectivity options. Being able to discuss these topics confidently will show that you're not just a people person but also technically savvy.
✨Build Rapport
Since the role involves developing strategic relationships, practice your interpersonal skills. Think of examples from your past experiences where you've successfully built relationships with clients or colleagues. This will help you demonstrate your ability to connect with others during the interview.
✨Showcase Your Results
Be prepared to discuss specific achievements in your previous roles, especially those related to revenue retention and new business development. Use metrics and examples to illustrate how you've made a positive impact in your past positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and their expectations for the Account Manager role. This shows your genuine interest in the position and helps you understand if the company is the right fit for you.
