ECS Resource Group is hiring a 2nd Line Network Support Analyst to join a brand-new 24/7 support team in the UK. You will provide advanced diagnostics and support across enterprise networks, troubleshoot complex connectivity issues, and restore services to keep customers online around the clock.
You'll work on 12-hour shifts (7am-7pm and 7pm-7am) with a 4 on/4 off pattern, handling incidents, escalations, and documentation while collaborating with vendors and internal teams to uphold strong SLAs.
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2nd Line Network Support Analyst 24/7 Shift (4 on 4 off) employer: ECS Resource Group
As a Senior Configuration Engineer at our leading telecommunications organisation, you will thrive in a dynamic and innovative work culture that prioritises collaboration and continuous improvement. With hybrid working options in Newbury, we offer competitive pay, opportunities for professional growth, and the chance to work on cutting-edge technologies in 4G and 5G networks. Join us to be part of a team that values your expertise and supports your career development in a rapidly evolving industry.
