ECS Resource Group Ltd is seeking an experienced Deskside Technician in Rochester to provide second-line support across desktop hardware, software and end-user devices. You will work with the Service Desk and infrastructure teams to resolve issues efficiently while maintaining high customer satisfaction.
The role emphasizes ownership of incidents, proactive communication, and a professional client-focused approach in a busy IT support environment.
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Deskside IT Technician: Hands-On, Customer-Focused Support in Rochester employer: ECS Resource Group Ltd
ECS Recruitment Group Ltd is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a focus on employee growth, we provide opportunities for skill enhancement and career advancement, all while working on impactful projects in the vibrant city of Wakefield. Our supportive culture ensures that every team member feels valued and empowered to contribute to our success.