ECS Resource Group Ltd in Rochester is seeking a Deskside Technician to join a busy IT support team, delivering hands-on technical support for end-user devices and software. You will take ownership of incidents through to resolution and ensure customer satisfaction.
The role supports desktop hardware, software, and end-user devices, working closely with Service Desk and infrastructure teams in an ITIL-based environment. 37.5 hours per week, full-time.
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Deskside IT Technician: Hands-On Support & Escalation Lead in Queenborough employer: ECS Resource Group Ltd
ECS Recruitment Group Ltd is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a focus on employee growth, we provide opportunities for skill enhancement and career advancement, all while working on impactful projects in the vibrant city of Wakefield. Our supportive culture ensures that every team member feels valued and empowered to contribute to our success.
